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The Exploration of Leadership Styles on Employees' Performance : = A Study of Premier Specialist Hospital, Kuala Lumpur, Malaysia.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
The Exploration of Leadership Styles on Employees' Performance :/
其他題名:
A Study of Premier Specialist Hospital, Kuala Lumpur, Malaysia.
作者:
Kassim, Suraya Abu.
面頁冊數:
1 online resource (289 pages)
附註:
Source: Dissertations Abstracts International, Volume: 84-11, Section: A.
Contained By:
Dissertations Abstracts International84-11A.
標題:
Ethics. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=30405270click for full text (PQDT)
ISBN:
9798379476137
The Exploration of Leadership Styles on Employees' Performance : = A Study of Premier Specialist Hospital, Kuala Lumpur, Malaysia.
Kassim, Suraya Abu.
The Exploration of Leadership Styles on Employees' Performance :
A Study of Premier Specialist Hospital, Kuala Lumpur, Malaysia. - 1 online resource (289 pages)
Source: Dissertations Abstracts International, Volume: 84-11, Section: A.
Thesis (D.B.A.)--University of Wales Trinity Saint David (United Kingdom), 2023.
Includes bibliographical references
In an aggressive business environment, specifically in healthcare, organisations depend on their market leaders to assist in accomplishing the necessary improvements and innovations that are necessary to maintain a competitive edge. After a comprehensive situational analysis at Premier Specialist Hospital, it is evident that there is common friction between individual responsibilities and roles that causes internal politics. Initial results pointed to a lot of laissez-faire leadership tendencies. Thus, this serves as a breeding ground for poor innovation, decreased commitment, and poor team chemistry, which significantly affects employee performance, as observed through the study results. This suggests that the inability to meet performance targets due to the lack of the strategic interventions of a specific leadership style to specific situations is the problem at hand. The primary objective of this study is to understand leadership styles and their impact on employees' performance at Premier Specialist Hospital, Kuala Lumpur, Malaysia. A qualitative methodology with a phenomenological design was adopted in which 10 participants from the managerial level and the Head of Department were selected. This group is directly reported to the CEO (the unit of analysis for this study). The data were gathered through interviews with research participants using semi-structured interview questions tailored to the study's context and research objectives. The leadership styles were measured through the participants' responses to the leadership characteristics of the previous or current CEO at the specialist hospital and how these leadership characteristics have impacted their performance. The results show that the transformational leadership style is the most exhibited at Premier Specialist Hospital, followed by the charismatic leadership style. Overall, responses in a transformational leadership style were found to be strongly related to employee performance measures in terms of their duties and assignment, motivation or morale, and commitment towards the job or organisation. Charismatic leadership had a significant positive relationship with motivation and morale, contributing to performance quality. Authoritative and laissez-faire leadership styles had an insignificant relationship with employee performance. The results suggest that organisations need to use a lot of transformational leadership behaviours or rather embrace transformational leadership styles and not autocratic or laissez-faire leadership. According to the findings, transformational leadership may have a greater impact on employee productivity and performance quality than traditional leadership practices. Therefore, it is recommended that transformational leadership is the most ideal and effective leadership style to be used at Premier Specialist Hospital, Kuala Lumpur, Malaysia.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2023
Mode of access: World Wide Web
ISBN: 9798379476137Subjects--Topical Terms:
517264
Ethics.
Index Terms--Genre/Form:
542853
Electronic books.
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Source: Dissertations Abstracts International, Volume: 84-11, Section: A.
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Advisor: Wan Daud, Wan Nor Hayate Binti.
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In an aggressive business environment, specifically in healthcare, organisations depend on their market leaders to assist in accomplishing the necessary improvements and innovations that are necessary to maintain a competitive edge. After a comprehensive situational analysis at Premier Specialist Hospital, it is evident that there is common friction between individual responsibilities and roles that causes internal politics. Initial results pointed to a lot of laissez-faire leadership tendencies. Thus, this serves as a breeding ground for poor innovation, decreased commitment, and poor team chemistry, which significantly affects employee performance, as observed through the study results. This suggests that the inability to meet performance targets due to the lack of the strategic interventions of a specific leadership style to specific situations is the problem at hand. The primary objective of this study is to understand leadership styles and their impact on employees' performance at Premier Specialist Hospital, Kuala Lumpur, Malaysia. A qualitative methodology with a phenomenological design was adopted in which 10 participants from the managerial level and the Head of Department were selected. This group is directly reported to the CEO (the unit of analysis for this study). The data were gathered through interviews with research participants using semi-structured interview questions tailored to the study's context and research objectives. The leadership styles were measured through the participants' responses to the leadership characteristics of the previous or current CEO at the specialist hospital and how these leadership characteristics have impacted their performance. The results show that the transformational leadership style is the most exhibited at Premier Specialist Hospital, followed by the charismatic leadership style. Overall, responses in a transformational leadership style were found to be strongly related to employee performance measures in terms of their duties and assignment, motivation or morale, and commitment towards the job or organisation. Charismatic leadership had a significant positive relationship with motivation and morale, contributing to performance quality. Authoritative and laissez-faire leadership styles had an insignificant relationship with employee performance. The results suggest that organisations need to use a lot of transformational leadership behaviours or rather embrace transformational leadership styles and not autocratic or laissez-faire leadership. According to the findings, transformational leadership may have a greater impact on employee productivity and performance quality than traditional leadership practices. Therefore, it is recommended that transformational leadership is the most ideal and effective leadership style to be used at Premier Specialist Hospital, Kuala Lumpur, Malaysia.
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