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Value-Driven Methods for Product-Service Systems Design with Focus on the Aviation Industry.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Value-Driven Methods for Product-Service Systems Design with Focus on the Aviation Industry./
作者:
Goncalves, Cassio Dias.
面頁冊數:
1 online resource (152 pages)
附註:
Source: Dissertations Abstracts International, Volume: 82-09, Section: B.
Contained By:
Dissertations Abstracts International82-09B.
標題:
Aircraft. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28249079click for full text (PQDT)
ISBN:
9798582581765
Value-Driven Methods for Product-Service Systems Design with Focus on the Aviation Industry.
Goncalves, Cassio Dias.
Value-Driven Methods for Product-Service Systems Design with Focus on the Aviation Industry.
- 1 online resource (152 pages)
Source: Dissertations Abstracts International, Volume: 82-09, Section: B.
Thesis (Ph.D.)--McGill University (Canada), 2018.
Includes bibliographical references
Changing market requirements and increased competition have been driving the economy to shift from production of material goods to integrated product and service offerings, aiming at increased customer value by delivering function availability instead of just the physical product. This trend has led to what is known in the literature as Product-Service Systems (PSSs), and has generated significant research since the turn of the century, aiming at developing design methods and innovative business models that create integrated manufacturers and service providers. Even though one of the first PSSs examples stems from the aviation industry, the focus of this thesis, our literature review indicated that there is a lack of proper structured service design methods for integrated value assessment encompassing all key stakeholders. As a result, service models are not as effective due to uninformed decision making typically based solely on general market trends. Motivated by this challenge, the first contribution of this thesis is a quantitative approach that integrates tactical and operational activities to support the decision-making process during the design and development of aviation PSSs. A combination of Quality Function Deployment and Design-to-Cost techniques is proposed to aid design engineers in determining the relations among value to customer, functional requirements, and design variables and cost. The objective is to identify PSS design alternatives that deliver value to customer while respecting cost targets. An aviation software case study is conducted to demonstrate the proposed approach. The second contribution of this thesis is a quantitative method to support design of more collaborative and sustainable PSS business models between airframe Original Equipment Manufacturers (OEMs) and independent aviation Maintenance, Repair, and Overhaul (MRO) enterprises, in order to deliver higher value-added to operators. A mathematical model has been developed to map the main business interactions between OEMs and MROs, establishing the relation between the amount of operational resources invested in the PSS by each stakeholder and the final value delivered to aircraft operators. The typical business relationships have been mapped from a real independent MRO in South America and its stakeholders. Real data have been used in multiple scenarios to demonstrate the effectiveness of the model in assessing the collaboration level of each stakeholder while measuring their financial return as well as the value generated to the aircraft operators.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2023
Mode of access: World Wide Web
ISBN: 9798582581765Subjects--Topical Terms:
832698
Aircraft.
Subjects--Index Terms:
Product-service systemsIndex Terms--Genre/Form:
542853
Electronic books.
Value-Driven Methods for Product-Service Systems Design with Focus on the Aviation Industry.
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Value-Driven Methods for Product-Service Systems Design with Focus on the Aviation Industry.
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Source: Dissertations Abstracts International, Volume: 82-09, Section: B.
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Advisor: Kokkolaras, Michael.
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Changing market requirements and increased competition have been driving the economy to shift from production of material goods to integrated product and service offerings, aiming at increased customer value by delivering function availability instead of just the physical product. This trend has led to what is known in the literature as Product-Service Systems (PSSs), and has generated significant research since the turn of the century, aiming at developing design methods and innovative business models that create integrated manufacturers and service providers. Even though one of the first PSSs examples stems from the aviation industry, the focus of this thesis, our literature review indicated that there is a lack of proper structured service design methods for integrated value assessment encompassing all key stakeholders. As a result, service models are not as effective due to uninformed decision making typically based solely on general market trends. Motivated by this challenge, the first contribution of this thesis is a quantitative approach that integrates tactical and operational activities to support the decision-making process during the design and development of aviation PSSs. A combination of Quality Function Deployment and Design-to-Cost techniques is proposed to aid design engineers in determining the relations among value to customer, functional requirements, and design variables and cost. The objective is to identify PSS design alternatives that deliver value to customer while respecting cost targets. An aviation software case study is conducted to demonstrate the proposed approach. The second contribution of this thesis is a quantitative method to support design of more collaborative and sustainable PSS business models between airframe Original Equipment Manufacturers (OEMs) and independent aviation Maintenance, Repair, and Overhaul (MRO) enterprises, in order to deliver higher value-added to operators. A mathematical model has been developed to map the main business interactions between OEMs and MROs, establishing the relation between the amount of operational resources invested in the PSS by each stakeholder and the final value delivered to aircraft operators. The typical business relationships have been mapped from a real independent MRO in South America and its stakeholders. Real data have been used in multiple scenarios to demonstrate the effectiveness of the model in assessing the collaboration level of each stakeholder while measuring their financial return as well as the value generated to the aircraft operators.
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En raison de la mutation des exigences du marche et de l'accentuation de la concurrence, l'economie est passee de la production de biens materiels a des offres de produits et de services integres. Le but en l'occurrence est une valeur accrue pour le client via la mise a disposition d'une fonction au lieu d'un seul produit physique. Cette tendance a abouti a ce qui est connu dans la litterature comme des « modeles d'economie de la fonctionnalite » [en anglais: product-service systems - PSS] et a genere des recherches consequentes depuis le tournant du siecle pour mettre au point des methodes de conception et modeles d'entreprise innovants creant des fabricants et prestataires de services integres. Meme si l'un des premiers exemples de modele d'economie de la fonctionnalite provient de l'industrie aeronautique, laquelle est l'objet de cette these, notre etude bibliographique a revele un manque de methodes de conception de services structures adaptees a une evaluation integree de la valeur englobant tous les acteurs-cles. En consequence, les modeles de service n'ont pas autant d'efficacite a cause d'un pouvoir decisionnel mal informe ne reposant en general que sur les tendances generales du marche. Stimulee par ce defi, la premiere contribution de cette these est une approche quantitative qui integre des activites tactiques et operationnelles de support a la prise de decision durant la conception et le developpement de modeles d'economie de la fonctionnalite dans l'aviation. Pour definir les relations entre la valeur pour le client, les exigences fonctionnelles, les variables et couts de conception, les ingenieurs concepteurs se voient proposer de l'aide sous forme d'une combinaison de techniques de Deploiement des Fonctions Qualite [en anglais: quality function deployment (QFD)] et de Conception a Cout Objectif (CCO). Il s'agit d'identifier des alternatives de conception de modeles d'economie de la fonctionnalite apportant une valeur au client tout en respectant les objectifs de couts. Une etude de cas d'un logiciel aeronautique est menee pour demontrer l'approche proposee. La seconde contribution de cette these est une methode quantitative visant a soutenir la conception de plusieurs modeles d'entreprise bases sur une economie de la fonctionnalite se caracterisant par une plus grande durabilite et une cooperation accrue entre les equipementiers [en anglais : original equipment manufacturer - OEM] avioniques et les entreprises independantes de maintenance, reparation et refonte d'avions [en anglais : maintenance, repair and overhaul - MRO], pour apporter aux exploitants une valeur ajoutee plus elevee. Un modele mathematique a ete mis au point pour schematiser les principales interactions commerciales entre OEM et MRO, en etablissant le rapport entre le volume des ressources operationnelles investies dans le modele d'economie de la fonctionnalite par chaque partie prenante ainsi que la valeur finale fournie aux compagnies aeriennes. Les relations commerciales types ont ete schematisees a partir d'une entreprise MRO independante bien reelle basee en Amerique du Sud et de ses parties prenantes. Des donnees reelles ont ete exploitees dans des scenarios multiples pour demontrer la performance du modele dans l'evaluation du niveau de cooperation de chaque partie prenante tout en analysant sa rentabilite financiere et la valeur produite pour les compagnies aeriennes.
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