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Gender Work : = A Case Study of a Malaysia Virtual Workplace Community of Practice.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Gender Work :/
其他題名:
A Case Study of a Malaysia Virtual Workplace Community of Practice.
作者:
Jo-Yen, Wong.
面頁冊數:
1 online resource (114 pages)
附註:
Source: Dissertations Abstracts International, Volume: 84-04, Section: A.
Contained By:
Dissertations Abstracts International84-04A.
標題:
Gender identity. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=29352878click for full text (PQDT)
ISBN:
9798352684979
Gender Work : = A Case Study of a Malaysia Virtual Workplace Community of Practice.
Jo-Yen, Wong.
Gender Work :
A Case Study of a Malaysia Virtual Workplace Community of Practice. - 1 online resource (114 pages)
Source: Dissertations Abstracts International, Volume: 84-04, Section: A.
Thesis (M.A.)--National University of Singapore (Singapore), 2022.
Includes bibliographical references
As widespread Internet usage continues to pervade everyday life, the concept of a computer-mediated workplace is steadily gaining more traction. This thesis investigates the platform-facilitated discursive expressions of gendered identities in a virtual workplace. The computer-mediated workplace at the heart of this case study is based in Malaysia and is almost wholly operated on a Discord server. Using the Community of Practice (CofP) framework, I perform a virtual ethnographic analysis of the selfpresentation and discursive practices of selected core members of this community. To that end, I collected all the messages sent by four male and four female members from January 2020 to October 2021, creating a corpus that added up to 48,843 messages and 441,927 words. I also analysed the individual user profiles for the eight members under study. Noticeably, gender is not immediately salient in the workplace server due to the nature of the virtual office where face-to-face interactions are few and far between. The data nevertheless indicates that members of the CofP utilise the selective (a)nonymity afforded by the platform to different extents in order to reproduce gendered discourses. The female members were found to prefer more nonymous modes of self-representation in their profile pictures and display names, whereas the male members used comparatively more anonymous identity markers. There were also differences in the nature and frequency of the members' discursive interactions on the workplace server, as the four female members collectively sent four times as many messages as their male counterparts. Contrary to the findings of previous literature, there was no conclusive difference in the length of the members' messages, as both male and female members used shorter synchronous and longer asynchronous messages to different stancetaking effects. The stereotype that female members used up to three times as many graphicons as the male members was similarly not decisively borne out by the data. On the other hand, I found that the female members used a wider range of emoticons and emojis, including idiosyncratic emoticons for the construction of a personalised style and server-specific emojis that require the joint negotiation of meaning and the application of shared knowledge within the CofP. Interestingly, the members also used emojis and lexical choices such as kinship terms to re-embody aspects of their identities that would otherwise be less visible, namely their gender, skin tone, and age. In this regard as well, the female members seem to use more personalised and nonymous identity markers. These findings suggest that the female members actively put in more effort to construct a personable and personalised identity in the virtual team, performing more relational work by aligning with their colleagues and creating a recognisable, 'real' persona that extends beyond the transactional workplace. While gender is not necessarily as salient in the virtual workplace as it would be in offline embodiment, then, members nevertheless use the platform's features and their own discursive strategies to portray elements of their gendered identity and express the differences in their communicative tendencies within the everyday practice of the workplace CofP.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2023
Mode of access: World Wide Web
ISBN: 9798352684979Subjects--Topical Terms:
523751
Gender identity.
Index Terms--Genre/Form:
542853
Electronic books.
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As widespread Internet usage continues to pervade everyday life, the concept of a computer-mediated workplace is steadily gaining more traction. This thesis investigates the platform-facilitated discursive expressions of gendered identities in a virtual workplace. The computer-mediated workplace at the heart of this case study is based in Malaysia and is almost wholly operated on a Discord server. Using the Community of Practice (CofP) framework, I perform a virtual ethnographic analysis of the selfpresentation and discursive practices of selected core members of this community. To that end, I collected all the messages sent by four male and four female members from January 2020 to October 2021, creating a corpus that added up to 48,843 messages and 441,927 words. I also analysed the individual user profiles for the eight members under study. Noticeably, gender is not immediately salient in the workplace server due to the nature of the virtual office where face-to-face interactions are few and far between. The data nevertheless indicates that members of the CofP utilise the selective (a)nonymity afforded by the platform to different extents in order to reproduce gendered discourses. The female members were found to prefer more nonymous modes of self-representation in their profile pictures and display names, whereas the male members used comparatively more anonymous identity markers. There were also differences in the nature and frequency of the members' discursive interactions on the workplace server, as the four female members collectively sent four times as many messages as their male counterparts. Contrary to the findings of previous literature, there was no conclusive difference in the length of the members' messages, as both male and female members used shorter synchronous and longer asynchronous messages to different stancetaking effects. The stereotype that female members used up to three times as many graphicons as the male members was similarly not decisively borne out by the data. On the other hand, I found that the female members used a wider range of emoticons and emojis, including idiosyncratic emoticons for the construction of a personalised style and server-specific emojis that require the joint negotiation of meaning and the application of shared knowledge within the CofP. Interestingly, the members also used emojis and lexical choices such as kinship terms to re-embody aspects of their identities that would otherwise be less visible, namely their gender, skin tone, and age. In this regard as well, the female members seem to use more personalised and nonymous identity markers. These findings suggest that the female members actively put in more effort to construct a personable and personalised identity in the virtual team, performing more relational work by aligning with their colleagues and creating a recognisable, 'real' persona that extends beyond the transactional workplace. While gender is not necessarily as salient in the virtual workplace as it would be in offline embodiment, then, members nevertheless use the platform's features and their own discursive strategies to portray elements of their gendered identity and express the differences in their communicative tendencies within the everyday practice of the workplace CofP.
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