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The Ecology of Content Moderation: Digital Labor, Liberalism, and Far-Right Resurgence in the U.S. and Beyond.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	The Ecology of Content Moderation: Digital Labor, Liberalism, and Far-Right Resurgence in the U.S. and Beyond./
作者:	Jereza, Rae Garcia.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2021,
面頁冊數:	122 p.
附註:	Source: Dissertations Abstracts International, Volume: 83-05, Section: A.
Contained By:	Dissertations Abstracts International83-05A.
標題:	Cultural anthropology. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28651182
ISBN:	9798492741150

The Ecology of Content Moderation: Digital Labor, Liberalism, and Far-Right Resurgence in the U.S. and Beyond.
Jereza, Rae Garcia.

The Ecology of Content Moderation: Digital Labor, Liberalism, and Far-Right Resurgence in the U.S. and Beyond. - Ann Arbor : ProQuest Dissertations & Theses, 2021 - 122 p.

Source: Dissertations Abstracts International, Volume: 83-05, Section: A.

Thesis (Ph.D.)--State University of New York at Binghamton, 2021.

This item must not be sold to any third party vendors.

Issues of platform governance - the curation of content and the policing of user-generated activities (Gillespie 2017) - have been at the center of political discussions in the U.S. amidst far-right "resurgence" around the globe. Scholars, journalists, activists, state actors, and other commentators have been concerned with the proliferation of hate speech online and white supremacist groups' efforts to organize and recruit followers on mainstream social media sites. In the West, following events such as Donald Trump's presidential election and Brexit in 2016, analysts have examined factors that might facilitate the spread of objectionable content, such as algorithmic affordances, political ideologies, and operational limits. Yet, few consider the realities of commercial content moderators (Roberts 2016, 2018, 2019): the thousands of contingent and underpaid workers around the globe who review user-generated content on behalf of popular social media platforms.This dissertation asserts that "speaking nearby" (Minh-ha 2018) commercial content moderators is crucial to understanding contemporary debates about online speech in the digital era, especially given far-right mobilizations on social media. Specifically, it illustrates how third-party Facebook content moderators are precariously situated within what I term the ecology of content moderation - the practices, structures, and relations concerned with the problem of objectionable content - in ways that render their bodies affective sites where the political, economic, and social investments animating contemporary discussions of online speech are unevenly processed and ambivalently translated. Through examining conversations with moderators, I explore the "ordinary affects" (Stewart 20017) that adversely affect their well-being and shape their decision-making processes. Such affective experiences shed light on the sociopolitical implications of commercial content moderation, especially the ways in which neoliberal capitalism conditions platform governance and adversely impacts workers' lives. Crucially, moderators experience the political, social, and economic investments of content moderation's ecology as bodily burdens that might facilitate their complicities in white supremacist projects regardless of their political leanings. By attending to moderators' realities, this dissertation underscores the human costs, inequalities, affects, and political sensibilities that both engender and are engendered by the "sanitized" spaces of social media that users demand and take for granted.

ISBN: 9798492741150Subjects--Topical Terms:

2122764
Cultural anthropology.
Subjects--Index Terms:

Online speech

The Ecology of Content Moderation: Digital Labor, Liberalism, and Far-Right Resurgence in the U.S. and Beyond.
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500 $a Source: Dissertations Abstracts International, Volume: 83-05, Section: A.
500 $a Advisor: Reno, Joshua O.
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520 $a Issues of platform governance - the curation of content and the policing of user-generated activities (Gillespie 2017) - have been at the center of political discussions in the U.S. amidst far-right "resurgence" around the globe. Scholars, journalists, activists, state actors, and other commentators have been concerned with the proliferation of hate speech online and white supremacist groups' efforts to organize and recruit followers on mainstream social media sites. In the West, following events such as Donald Trump's presidential election and Brexit in 2016, analysts have examined factors that might facilitate the spread of objectionable content, such as algorithmic affordances, political ideologies, and operational limits. Yet, few consider the realities of commercial content moderators (Roberts 2016, 2018, 2019): the thousands of contingent and underpaid workers around the globe who review user-generated content on behalf of popular social media platforms.This dissertation asserts that "speaking nearby" (Minh-ha 2018) commercial content moderators is crucial to understanding contemporary debates about online speech in the digital era, especially given far-right mobilizations on social media. Specifically, it illustrates how third-party Facebook content moderators are precariously situated within what I term the ecology of content moderation - the practices, structures, and relations concerned with the problem of objectionable content - in ways that render their bodies affective sites where the political, economic, and social investments animating contemporary discussions of online speech are unevenly processed and ambivalently translated. Through examining conversations with moderators, I explore the "ordinary affects" (Stewart 20017) that adversely affect their well-being and shape their decision-making processes. Such affective experiences shed light on the sociopolitical implications of commercial content moderation, especially the ways in which neoliberal capitalism conditions platform governance and adversely impacts workers' lives. Crucially, moderators experience the political, social, and economic investments of content moderation's ecology as bodily burdens that might facilitate their complicities in white supremacist projects regardless of their political leanings. By attending to moderators' realities, this dissertation underscores the human costs, inequalities, affects, and political sensibilities that both engender and are engendered by the "sanitized" spaces of social media that users demand and take for granted.
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