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A Case Study Exploring the Impact of Human Resource Management Practices on Voluntary Turnover in Nonprofit Organizations.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	A Case Study Exploring the Impact of Human Resource Management Practices on Voluntary Turnover in Nonprofit Organizations./
作者:	Dorsey, Deborah.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2020,
面頁冊數:	157 p.
附註:	Source: Dissertations Abstracts International, Volume: 82-09, Section: B.
Contained By:	Dissertations Abstracts International82-09B.
標題:	Public administration. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28262299
ISBN:	9798582513476

A Case Study Exploring the Impact of Human Resource Management Practices on Voluntary Turnover in Nonprofit Organizations.
Dorsey, Deborah.

A Case Study Exploring the Impact of Human Resource Management Practices on Voluntary Turnover in Nonprofit Organizations. - Ann Arbor : ProQuest Dissertations & Theses, 2020 - 157 p.

Source: Dissertations Abstracts International, Volume: 82-09, Section: B.

Thesis (D.B.A.)--Northcentral University, 2020.

This item must not be sold to any third party vendors.

Managing voluntary turnover in human service nonprofit organizations is critical in sustaining a committed workforce. This qualitative case study explored the human resource management (HRM) practices to gain insight on ways human service nonprofit organizations (NPOs) addressed the voluntary turnover of frontline employees. Direct support professionals and frontline employees in human service nonprofit organizations play a vital role in carrying out their organizations' mission. Human service NPOs support vulnerable populations and are held accountable to the public and the government in delivering needed services. The guiding theories included social exchange theory (SET), the resource-based view (RBV), and context-emergent (CET). The study focused on the relationships between the employer and the employee necessary to promote commitment and motivation to remain employed with organizations. The research focused on the human resource management frameworks' impact, including the recruitment, training, and retention of the human service nonprofit organization workforce. The study included the recruitment of 60 participants using purposeful recruitment from the paid service on the Qualtrics platform. The target population of nonprofit managers and human resource (HR) professionals answered 20 open-ended online survey questions as part of the data collection process. The researcher conducted data analysis manually with Microsoft Word and NVivo computer data analysis software. The findings showed that human service NPOs benefited from effective HRM practices that focused on hiring the right people aligned with their mission. Providing adequate training gave employees the tools to succeed in complex environments. Human service NPOs with retention strategies that made employees feel valued enhanced a committed workforce. Future research is needed to understand the relationship between HRM practices and voluntary turnover among frontline employees in human service NPOs.

ISBN: 9798582513476Subjects--Topical Terms:

531287
Public administration.
Subjects--Index Terms:

Direct support professionals

A Case Study Exploring the Impact of Human Resource Management Practices on Voluntary Turnover in Nonprofit Organizations.
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