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Maximizing Benchmarking Initiatives in the Built Environment for Sustained Continuous Improvement.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Maximizing Benchmarking Initiatives in the Built Environment for Sustained Continuous Improvement./
作者:	Dodd, Justin R.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2021,
面頁冊數:	170 p.
附註:	Source: Dissertations Abstracts International, Volume: 83-03, Section: B.
Contained By:	Dissertations Abstracts International83-03B.
標題:	Engineering. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28714190
ISBN:	9798535571256

Maximizing Benchmarking Initiatives in the Built Environment for Sustained Continuous Improvement.
Dodd, Justin R.

Maximizing Benchmarking Initiatives in the Built Environment for Sustained Continuous Improvement. - Ann Arbor : ProQuest Dissertations & Theses, 2021 - 170 p.

Source: Dissertations Abstracts International, Volume: 83-03, Section: B.

Thesis (Ph.D.)--The University of North Carolina at Charlotte, 2021.

This item must not be sold to any third party vendors.

While continuous improvement initiatives such as benchmarking have a history of utilization for core business objectives, their successful utilization in the built environment industries, such as construction and facilities management is not nearly as well documented or researched. This study identifies how the built environment fields are using continual improvement initiatives, evaluates how effectively these initiatives are being utilized, and identifies critical success factors for improving and leveraging these techniques to achieve the sustained continuous improvement initiatives that will be necessary to meet long-term sustainability goals in relation to the operations of the built environment. This study takes place in three parts; a case study of a novel way to benchmark and identify areas for improvement in an existing construction manufacturer's performance management system, a large-scale (N = 585) multi-national, multi-sector survey of how facility managers are using benchmarking and their involvement in benchmarking networks, and an analysis of the relationship of organizational learning culture and the role that it plays in facilitating and supporting benchmarking initiatives with a quantitative analysis and four case studies. The results of this research suggests that the field of facilities management is engaging in benchmarking at a rate similar to general industry, however there are some noted differences in how practitioners are engaging in the process. Most notably, there is a lack of involvement in benchmarking networks and an underutilization of process benchmarking. This research provides the first-of-its-kind survey and assessment of how practitioners in the built environment are utilizing benchmarking compared to their counterparts in general industry. The results of this project serve to assist facility practitioners in developing, leveraging, and strengthening their continuous improvement initiatives to sustain ongoing change critical for the success of long-term organizational goals related to the built environment lifecycle. This is accomplished through the provision of practitioner and researcher-oriented quantitative and qualitative data that can be used to leverage critical success factors and develop and sustain continuous improvement.

ISBN: 9798535571256Subjects--Topical Terms:

586835
Engineering.
Subjects--Index Terms:

Benchmarking

Maximizing Benchmarking Initiatives in the Built Environment for Sustained Continuous Improvement.
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