東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

FindBook

Google Book

Amazon

博客來

Communication climate at work = fostering friendly friction in organisations /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Communication climate at work/ by Oyvind Kvalnes.
其他題名:	fostering friendly friction in organisations /
作者:	Kvalnes, Oyvind.
出版者:	Cham :Springer International Publishing : : 2023.,
面頁冊數:	ix, 135 p. :ill., digital ;24 cm.
內容註:	Part One -- 1.Communication Climate -- 2.Critical Quality Moments -- 3.Bystander Effects -- 4.The Invisible Gorilla -- 5. Blind Spots -- 6.Help -- Part Two -- 7.Friendly Friction -- 8.Tolerance for False Alarms -- 9.Psychological Safety -- 10.Scope for Agency -- 11.Pushing Plus Buttons -- Part Three -- 12.Communication Ethics -- 13.Countering Moral Neutralization -- 14.Whistleblowing -- 15. Further Studies.
Contained By:	Springer Nature eBook
標題:	Management. -
電子資源:	https://doi.org/10.1007/978-3-031-28971-2
ISBN:	9783031289712

Communication climate at work = fostering friendly friction in organisations /
Kvalnes, Oyvind.

Communication climate at workfostering friendly friction in organisations /[electronic resource] :by Oyvind Kvalnes. - Cham :Springer International Publishing :2023. - ix, 135 p. :ill., digital ;24 cm.

Part One -- 1.Communication Climate -- 2.Critical Quality Moments -- 3.Bystander Effects -- 4.The Invisible Gorilla -- 5. Blind Spots -- 6.Help -- Part Two -- 7.Friendly Friction -- 8.Tolerance for False Alarms -- 9.Psychological Safety -- 10.Scope for Agency -- 11.Pushing Plus Buttons -- Part Three -- 12.Communication Ethics -- 13.Countering Moral Neutralization -- 14.Whistleblowing -- 15. Further Studies.

Open access.

This book explores how members of an organization or group speak to and with each other. An expansion of the author's previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on the risk of speaking up and raising concerns at work. In this book the author addresses the scope for criticism, dissent and disagreement, but also for praise and encouragement. Beginning with a clear explanation of how and why communication climate is important in organizations, the author introduces the concept of critical quality moments, i.e. situations where a verbal intervention can crucially change the course of events for the better. The book then goes on to describe seven elements that characterize well-functioning communication climates before exploring the concept of communication ethics, and the balance between freedom of speech on the one hand, and speech responsibility on the other. It concludes with suggestions for further studies of communication climate at work. This is an open access book. Øyvind Kvalnes is Professor in the Department of Leadership and Organizational Behaviour at BI Norwegian Business School, Norway. He has facilitated workshops and seminars on communication climate in a range of organisations in the private and public sectors. He is the author of Fallibility at Work (2017), Digital Dilemmas (2020) and Moral Reasoning at Work (2019), all published by Palgrave Macmillan, Øyvind's main research interests are in communication climate, ethics, moral psychology, leadership, and excellence in organizations.

ISBN: 9783031289712

Standard No.: 10.1007/978-3-031-28971-2doiSubjects--Topical Terms:

516664
Management.

LC Class. No.: HF5718 / .K35 2023

Dewey Class. No.: 658.45

Communication climate at work = fostering friendly friction in organisations /
LDR:03089nmm a2200337 a 4500 001 2340907
003 DE-He213
005 20230530150821.0
006 m d
007 cr nn 008maaau
008 240813s2023 sz s 0 eng d
020 $a 9783031289712 $q (electronic bk.)
020 $a 9783031289705 $q (paper)
024 7 $a 10.1007/978-3-031-28971-2 $2 doi
035 $a 978-3-031-28971-2
040 $a GP $c GP
041 0 $a eng
050 4 $a HF5718 $b .K35 2023
072 7 $a KJM $2 bicssc
072 7 $a BUS041000 $2 bisacsh
072 7 $a KJM $2 thema
082 0 4 $a 658.45 $2 23
090 $a HF5718 $b .K97 2023
100 1 $a Kvalnes, Oyvind. $3 3264035
245 1 0 $a Communication climate at work $h [electronic resource] : $b fostering friendly friction in organisations / $c by Oyvind Kvalnes.
260 $a Cham : $b Springer International Publishing : $b Imprint: Palgrave Macmillan, $c 2023.
300 $a ix, 135 p. : $b ill., digital ; $c 24 cm.
505 0 $a Part One -- 1.Communication Climate -- 2.Critical Quality Moments -- 3.Bystander Effects -- 4.The Invisible Gorilla -- 5. Blind Spots -- 6.Help -- Part Two -- 7.Friendly Friction -- 8.Tolerance for False Alarms -- 9.Psychological Safety -- 10.Scope for Agency -- 11.Pushing Plus Buttons -- Part Three -- 12.Communication Ethics -- 13.Countering Moral Neutralization -- 14.Whistleblowing -- 15. Further Studies.
506 $a Open access.
520 $a This book explores how members of an organization or group speak to and with each other. An expansion of the author's previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on the risk of speaking up and raising concerns at work. In this book the author addresses the scope for criticism, dissent and disagreement, but also for praise and encouragement. Beginning with a clear explanation of how and why communication climate is important in organizations, the author introduces the concept of critical quality moments, i.e. situations where a verbal intervention can crucially change the course of events for the better. The book then goes on to describe seven elements that characterize well-functioning communication climates before exploring the concept of communication ethics, and the balance between freedom of speech on the one hand, and speech responsibility on the other. It concludes with suggestions for further studies of communication climate at work. This is an open access book. Øyvind Kvalnes is Professor in the Department of Leadership and Organizational Behaviour at BI Norwegian Business School, Norway. He has facilitated workshops and seminars on communication climate in a range of organisations in the private and public sectors. He is the author of Fallibility at Work (2017), Digital Dilemmas (2020) and Moral Reasoning at Work (2019), all published by Palgrave Macmillan, Øyvind's main research interests are in communication climate, ethics, moral psychology, leadership, and excellence in organizations.
650 1 4 $a Management. $3 516664
650 2 4 $a Organization. $3 529074
650 0 $a Business communication. $3 535059
650 0 $a Corporate culture. $3 528524
650 0 $a Organizational behavior. $3 516683
650 0 $a Interpersonal relations. $3 518204
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer Nature eBook
856 4 0 $u https://doi.org/10.1007/978-3-031-28971-2
950 $a Business and Management (SpringerNature-41169)