(Im)politeness at a Slovenian call c...
Orthaber, Sara.

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  • (Im)politeness at a Slovenian call centre = a cross-media examination /
  • Record Type: Electronic resources : Monograph/item
    Title/Author: (Im)politeness at a Slovenian call centre/ by Sara Orthaber.
    Reminder of title: a cross-media examination /
    Author: Orthaber, Sara.
    Published: Cham :Springer International Publishing : : 2023.,
    Description: xv, 346 p. :ill. (some col.), digital ;24 cm.
    [NT 15003449]: (Im)politeness in technologically mediated interactions -- The structure of the study and methodology -- Calls for information and request emails -- Impoliteness in calls for information and request emails -- Impoliteness in complaint calls and social media complaints -- Towards an understanding of (im)politeness in Slovenian customer service interactions.
    Contained By: Springer Nature eBook
    Subject: Politeness (Linguistics) -
    Online resource: https://doi.org/10.1007/978-3-031-43320-7
    ISBN: 9783031433207
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W9461257 電子資源 11.線上閱覽_V 電子書 EB P299.H66 O78 2023 一般使用(Normal) On shelf 0
  • 1 records • Pages 1 •
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