Quality management for services = ha...
Bruhn, Manfred.

FindBook      Google Book      Amazon      博客來     
  • Quality management for services = handbook for successful quality management. principles - concepts - methods /
  • 紀錄類型: 書目-電子資源 : Monograph/item
    正題名/作者: Quality management for services/ by Manfred Bruhn.
    其他題名: handbook for successful quality management. principles - concepts - methods /
    作者: Bruhn, Manfred.
    出版者: Berlin, Heidelberg :Springer Berlin Heidelberg : : 2023.,
    面頁冊數: xxv, 634 p. :ill., digital ;24 cm.
    內容註: Basics of quality management for services -- Analysis of service quality -- Planning and control of quality management for services -- Implementation of quality management for services -- Quality controlling for services.
    Contained By: Springer Nature eBook
    標題: Quality control - Management. -
    電子資源: https://doi.org/10.1007/978-3-662-67032-3
    ISBN: 9783662670323
館藏地:  出版年:  卷號: 
館藏
  • 1 筆 • 頁數 1 •
  • 1 筆 • 頁數 1 •
多媒體
評論
Export
取書館
 
 
變更密碼
登入