語系:
繁體中文
English
說明(常見問題)
回圖書館首頁
手機版館藏查詢
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Humanistic perspectives in hospitali...
~
Ogunyemi, Kemi.
FindBook
Google Book
Amazon
博客來
Humanistic perspectives in hospitality and tourism.. Volume II,. CSR and person-centred care
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Humanistic perspectives in hospitality and tourism./ edited by Kemi Ogunyemi, Ebele Okoye, Omowumi Ogunyemi.
其他題名:
CSR and person-centred care
其他作者:
Ogunyemi, Kemi.
出版者:
Cham :Springer International Publishing : : 2022.,
面頁冊數:
xxi, 312 p. :ill. (some col.), digital ;24 cm.
內容註:
Chapter 1: Introducing the second volume -- Part 1: Know Your Customer -- Chapter 2: Finding our Roots: The Historical Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating with colleagues -- Chapter 5: The External Customer -- Chapter 6: Working with the Customer in Mind -- Part 2: The Social Impact -- Chapter 7: Cultural aspects of hospitality and anthropology of celebrations and feasts -- Chapter 8: Hospitality in extraordinary circumstances -- Chapter 9: Human Sexuality and Hospitality and Tourism -- Chapter 10: Harnessing Technology for Hospitality and Tourism -- Chapter 11: Sustainability Dimensions of Hospitality and Tourism -- Chapter 12: Interactive session tools: Caselets for stimulating discussions -- Chapter 13: Final Considerations on Good Practices in the Sector -- Appendix: Possible Study Questions.
Contained By:
Springer Nature eBook
標題:
Hospitality industry - Social aspects. -
電子資源:
https://doi.org/10.1007/978-3-030-95585-4
ISBN:
9783030955854
Humanistic perspectives in hospitality and tourism.. Volume II,. CSR and person-centred care
Humanistic perspectives in hospitality and tourism.
Volume II,CSR and person-centred care[electronic resource] /CSR and person-centred careedited by Kemi Ogunyemi, Ebele Okoye, Omowumi Ogunyemi. - Cham :Springer International Publishing :2022. - xxi, 312 p. :ill. (some col.), digital ;24 cm. - Humanism in business series,2662-1258. - Humanism in business series..
Chapter 1: Introducing the second volume -- Part 1: Know Your Customer -- Chapter 2: Finding our Roots: The Historical Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating with colleagues -- Chapter 5: The External Customer -- Chapter 6: Working with the Customer in Mind -- Part 2: The Social Impact -- Chapter 7: Cultural aspects of hospitality and anthropology of celebrations and feasts -- Chapter 8: Hospitality in extraordinary circumstances -- Chapter 9: Human Sexuality and Hospitality and Tourism -- Chapter 10: Harnessing Technology for Hospitality and Tourism -- Chapter 11: Sustainability Dimensions of Hospitality and Tourism -- Chapter 12: Interactive session tools: Caselets for stimulating discussions -- Chapter 13: Final Considerations on Good Practices in the Sector -- Appendix: Possible Study Questions.
This book, the second of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work. Following on the first volume's focus on the personal dimension of hospitality, this volume explores hospitality from a viewpoint that goes beyond the individual, first situating hospitality within culture, then engaging its internal and external customers and finally integrating issues like vulnerability, sustainability, social responsibility, and industry resilience in the face of the pandemic. These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality. Kemi Ogunyemi is an Associate Professor teaching business ethics, managerial anthropology, self leadership and sustainability management at Lagos Business School, Pan-Atlantic University, Nigeria. She is also the Director of the Christopher Kolade Centre for Research in Leadership and Ethics as well as the Academic Director for the school's Senior Management Programme. Ebele Okoye is the Director of Afara Leadership Centre, Lagos, Nigeria. She has extensive experience in the development sector and her research interests include NGO leadership, character growth, and virtuous cultures. Omowumi Ogunyemi lectures in the Institute of Humanities of the Pan-Atlantic University, Lagos, Nigeria. Her research interests include interdisciplinary studies between philosophy and the practical sciences, especially psychology and neuroscience.
ISBN: 9783030955854
Standard No.: 10.1007/978-3-030-95585-4doiSubjects--Topical Terms:
1068460
Hospitality industry
--Social aspects.
LC Class. No.: TX911.2
Dewey Class. No.: 338.4791
Humanistic perspectives in hospitality and tourism.. Volume II,. CSR and person-centred care
LDR
:03886nmm a2200349 a 4500
001
2299805
003
DE-He213
005
20220517083131.0
006
m d
007
cr nn 008maaau
008
230324s2022 sz s 0 eng d
020
$a
9783030955854
$q
(electronic bk.)
020
$a
9783030955847
$q
(paper)
024
7
$a
10.1007/978-3-030-95585-4
$2
doi
035
$a
978-3-030-95585-4
040
$a
GP
$c
GP
041
0
$a
eng
050
4
$a
TX911.2
072
7
$a
KNSG
$2
bicssc
072
7
$a
BUS081000
$2
bisacsh
072
7
$a
KNSG
$2
thema
082
0 4
$a
338.4791
$2
23
090
$a
TX911.2
$b
.H918 2022
245
0 0
$a
Humanistic perspectives in hospitality and tourism.
$n
Volume II,
$p
CSR and person-centred care
$h
[electronic resource] /
$c
edited by Kemi Ogunyemi, Ebele Okoye, Omowumi Ogunyemi.
246
3 0
$a
CSR and person-centred care
260
$a
Cham :
$b
Springer International Publishing :
$b
Imprint: Palgrave Macmillan,
$c
2022.
300
$a
xxi, 312 p. :
$b
ill. (some col.), digital ;
$c
24 cm.
490
1
$a
Humanism in business series,
$x
2662-1258
505
0
$a
Chapter 1: Introducing the second volume -- Part 1: Know Your Customer -- Chapter 2: Finding our Roots: The Historical Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating with colleagues -- Chapter 5: The External Customer -- Chapter 6: Working with the Customer in Mind -- Part 2: The Social Impact -- Chapter 7: Cultural aspects of hospitality and anthropology of celebrations and feasts -- Chapter 8: Hospitality in extraordinary circumstances -- Chapter 9: Human Sexuality and Hospitality and Tourism -- Chapter 10: Harnessing Technology for Hospitality and Tourism -- Chapter 11: Sustainability Dimensions of Hospitality and Tourism -- Chapter 12: Interactive session tools: Caselets for stimulating discussions -- Chapter 13: Final Considerations on Good Practices in the Sector -- Appendix: Possible Study Questions.
520
$a
This book, the second of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work. Following on the first volume's focus on the personal dimension of hospitality, this volume explores hospitality from a viewpoint that goes beyond the individual, first situating hospitality within culture, then engaging its internal and external customers and finally integrating issues like vulnerability, sustainability, social responsibility, and industry resilience in the face of the pandemic. These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality. Kemi Ogunyemi is an Associate Professor teaching business ethics, managerial anthropology, self leadership and sustainability management at Lagos Business School, Pan-Atlantic University, Nigeria. She is also the Director of the Christopher Kolade Centre for Research in Leadership and Ethics as well as the Academic Director for the school's Senior Management Programme. Ebele Okoye is the Director of Afara Leadership Centre, Lagos, Nigeria. She has extensive experience in the development sector and her research interests include NGO leadership, character growth, and virtuous cultures. Omowumi Ogunyemi lectures in the Institute of Humanities of the Pan-Atlantic University, Lagos, Nigeria. Her research interests include interdisciplinary studies between philosophy and the practical sciences, especially psychology and neuroscience.
650
0
$a
Hospitality industry
$x
Social aspects.
$3
1068460
650
0
$a
Tourism
$x
Social aspects.
$3
543095
650
0
$a
Social responsibility of business.
$3
542603
650
1 4
$a
Tourism Management.
$3
2068134
650
2 4
$a
Human Resource Management.
$3
1532599
650
2 4
$a
International Business.
$3
676757
700
1
$a
Ogunyemi, Kemi.
$3
3597649
700
1
$a
Okoye, Ebele.
$3
3597650
700
1
$a
Ogunyemi, Omowumi.
$3
3597651
710
2
$a
SpringerLink (Online service)
$3
836513
773
0
$t
Springer Nature eBook
830
0
$a
Humanism in business series.
$3
1600017
856
4 0
$u
https://doi.org/10.1007/978-3-030-95585-4
950
$a
Business and Management (SpringerNature-41169)
筆 0 讀者評論
館藏地:
全部
電子資源
出版年:
卷號:
館藏
1 筆 • 頁數 1 •
1
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約狀態
備註欄
附件
W9441697
電子資源
11.線上閱覽_V
電子書
EB TX911.2
一般使用(Normal)
在架
0
1 筆 • 頁數 1 •
1
多媒體
評論
新增評論
分享你的心得
Export
取書館
處理中
...
變更密碼
登入