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The art of benchmarking = an analyti...

Kutz, Martin.

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The art of benchmarking = an analytical guide to methods and applications for IT management /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	The art of benchmarking/ by Martin Kutz.
其他題名:	an analytical guide to methods and applications for IT management /
作者:	Kutz, Martin.
出版者:	Cham :Springer International Publishing : : 2022.,
面頁冊數:	xiv, 164 p. :ill., digital ;24 cm.
內容註:	Chapter 1. Terms and definitions -- Chapter 2. Mathematical foundations -- Chapter 3. Benchmarking methods -- Chapter 4. Objects of benchmarking -- Chapter 5. Established benchmarking approaches -- Chapter 6. The benchmarking process.
Contained By:	Springer Nature eBook
標題:	Benchmarking (Management) -
電子資源:	https://doi.org/10.1007/978-3-030-90586-6
ISBN:	9783030905866

The art of benchmarking = an analytical guide to methods and applications for IT management /
Kutz, Martin.

The art of benchmarkingan analytical guide to methods and applications for IT management /[electronic resource] :by Martin Kutz. - Cham :Springer International Publishing :2022. - xiv, 164 p. :ill., digital ;24 cm. - Contributions to management science,2197-716X. - Contributions to management science..

Chapter 1. Terms and definitions -- Chapter 2. Mathematical foundations -- Chapter 3. Benchmarking methods -- Chapter 4. Objects of benchmarking -- Chapter 5. Established benchmarking approaches -- Chapter 6. The benchmarking process.

Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.

ISBN: 9783030905866

Standard No.: 10.1007/978-3-030-90586-6doiSubjects--Topical Terms:

645972
Benchmarking (Management)

LC Class. No.: HD62.15 / .K88 2022

Dewey Class. No.: 658.562

The art of benchmarking = an analytical guide to methods and applications for IT management /
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