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A Study of Information Technology Pr...

Rodriguez, Richard Michael.

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A Study of Information Technology Professionals in Healthcare and Higher Education Perceived Quality of Relationship with Their Leaders and Its Effects on Follower Organizational Commitment during the COVID-19 Pandemic.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	A Study of Information Technology Professionals in Healthcare and Higher Education Perceived Quality of Relationship with Their Leaders and Its Effects on Follower Organizational Commitment during the COVID-19 Pandemic./
作者:	Rodriguez, Richard Michael.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2020,
面頁冊數:	116 p.
附註:	Source: Dissertations Abstracts International, Volume: 82-06, Section: B.
Contained By:	Dissertations Abstracts International82-06B.
標題:	Business administration. -
電子資源:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28257498
ISBN:	9798698570202

A Study of Information Technology Professionals in Healthcare and Higher Education Perceived Quality of Relationship with Their Leaders and Its Effects on Follower Organizational Commitment during the COVID-19 Pandemic.
Rodriguez, Richard Michael.

A Study of Information Technology Professionals in Healthcare and Higher Education Perceived Quality of Relationship with Their Leaders and Its Effects on Follower Organizational Commitment during the COVID-19 Pandemic. - Ann Arbor : ProQuest Dissertations & Theses, 2020 - 116 p.

Source: Dissertations Abstracts International, Volume: 82-06, Section: B.

Thesis (Ph.D.)--Our Lady of the Lake University, 2020.

This item must not be sold to any third party vendors.

The purpose of this study is to assess the perceived Quality of Relationship between leaders and followers Leader-Member Exchange (LMX), in the field of Information Technology within Healthcare and Higher Education during times of crisis, and its impact on Organizational Commitment. The study first sought to measure the relationship between leaders and team members. This measurement of their relationship was accomplished using the Leader-Member Exchange 7 (LMX-7) instrument. The Leader-Member Exchange 7 (LMX-7) instrument was developed to measure the quality of working relationships between leaders and followers (Graen & Uhl-Bien, 1995). LMX-7 measures multiple dimensions to determine the extent to which followers are a part of the leader's in-group or out-group. The next step of the study examined the level of organizational commitment a team member has for their organization. The instrument utilized is based off the Three-Component model of commitment which measures three forms of team member commitment to an organization. These forms of commitment include desire-based (affective commitment), obligation-based (normative commitment) and cost-based (continuance commitment). The survey instrument consisted of 18 questions based on the Three-component Model of Organizational Commitment Scales developed by Meyer and Allen (1991), which creates a commitment profile of team members within an organization. To analyze the data found from both survey instruments utilized a series of multiple regressions were conducted to determine if there is a relationship between the quality of relationship between the leader and team member and the level of team members' organizational commitment. There were several important findings withing this study. Participants who selected they had no thoughts of turnover intention rated higher on organizational affective commitment and normative commitment. Organizational role was a significant predictor of organizational normative commitment with Upper/Middle Leadership and Support Staff scoring higher than Junior Leadership and Trained Professionals. The study also found that Leader-Member Exchange was a significant predictor organizational affective commitment and normative commitment, which was similar in past studies. The surprise in this research was that Leader-Member Exchange was a predictor of organizational continuance commitment which was not something that was found in previous research in the literature review. In this research organizational continuance commitment was much higher in this study then typically found in previous studies. Pandemics such as COVID-19 may have had an impact on employees' levels of organizational continuance commitment. The findings indicated that females scored higher than males on organizational continuance commitment. An analysis of the data also indicated that Some College/Associates Degree and Bachelors degrees rated higher in organizational continuance commitment than other groups of education. Finally Support Staff scored significantly higher on organizational continuance commitment then other groups.

ISBN: 9798698570202Subjects--Topical Terms:

3168311
Business administration.
Subjects--Index Terms:

Leader-member exchange

A Study of Information Technology Professionals in Healthcare and Higher Education Perceived Quality of Relationship with Their Leaders and Its Effects on Follower Organizational Commitment during the COVID-19 Pandemic.
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