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Emotional Intelligence: A Descriptiv...

Parker, Lisa A.

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Emotional Intelligence: A Descriptive Study of How Employees' Describe the Impact of Leader Emotional Intelligence on the Employees' Performance.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Emotional Intelligence: A Descriptive Study of How Employees' Describe the Impact of Leader Emotional Intelligence on the Employees' Performance./
作者:	Parker, Lisa A.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
面頁冊數:	232 p.
附註:	Source: Dissertations Abstracts International, Volume: 81-07, Section: B.
Contained By:	Dissertations Abstracts International81-07B.
標題:	Management. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27672006
ISBN:	9781392573761

Emotional Intelligence: A Descriptive Study of How Employees' Describe the Impact of Leader Emotional Intelligence on the Employees' Performance.
Parker, Lisa A.

Emotional Intelligence: A Descriptive Study of How Employees' Describe the Impact of Leader Emotional Intelligence on the Employees' Performance. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 232 p.

Source: Dissertations Abstracts International, Volume: 81-07, Section: B.

Thesis (Ed.D.)--Grand Canyon University, 2019.

This item must not be sold to any third party vendors.

The purpose of this qualitative descriptive study was to explore how leaders' emotional intelligence, as defined by self-awareness, self-management, social awareness, and relationship management emotional intelligences, impact the employee's performance in university settings located in the Southeast and Southwest regions. It was not known how employees described the impact of their leaders' emotional intelligence, as defined by self-awareness, self-management, social awareness, and relationship management emotional intelligences, on the employee's performance. The theoretical foundation included the works from Daniel Goleman. Goleman examined the emotional intelligence of leaders, how leaders get results, what makes a great leader, and Emotional Intelligence and how it mattered more than IQ (intelligence quotient). The four research questions that guided this study of how employees, from a southeast and southwest university setting, describe the impact of their leaders' emotional intelligence were: "How do employees describe the impact of leader (1. self-awareness, 2. self-management, 3. social awareness, 4. relationship management) on their performance?" The sample group consisted of six hundred participants which a total of 37 participated. The data sources included an online assessment and phone interviews. The themes that developed provided additional insight concluding the more effective leaders, which were those in which the employees' expressed exhibited a strong work ethic, caring, collaborative, and open honest communication, demonstrate evidence of a higher level of emotional intelligence, which allows a more positive impact on the employees' performance, thus leading to maximum work outcomes.

ISBN: 9781392573761Subjects--Topical Terms:

516664
Management.
Subjects--Index Terms:

Emotional intelligence

Emotional Intelligence: A Descriptive Study of How Employees' Describe the Impact of Leader Emotional Intelligence on the Employees' Performance.
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