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Follow the Leader: A Followership Pe...

Troxtel, Courtney.

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Follow the Leader: A Followership Perspective in Restaurants.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Follow the Leader: A Followership Perspective in Restaurants./
作者:	Troxtel, Courtney.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2020,
面頁冊數:	148 p.
附註:	Source: Masters Abstracts International, Volume: 81-11.
Contained By:	Masters Abstracts International81-11.
標題:	Home economics. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27958269
ISBN:	9798644905171

Follow the Leader: A Followership Perspective in Restaurants.
Troxtel, Courtney.

Follow the Leader: A Followership Perspective in Restaurants. - Ann Arbor : ProQuest Dissertations & Theses, 2020 - 148 p.

Source: Masters Abstracts International, Volume: 81-11.

Thesis (M.S.)--University of Arkansas, 2020.

This item must not be sold to any third party vendors.

While leadership has been a popular research topic in the hospitality industry, followership has a limited amount of research contributing to the body of knowledge. Followers are a key aspect of the leadership equation; therefore, it is important to understand their role in the industry. The purpose of this study is to explore the leadership theory of followership in restaurants to examine the connections between followership training, voice behavior and employee turnover rates. The study adds to the existing knowledge of followership in the hospitality industry and provides ideas for future research and practical implications.A descriptive survey was made online via Qualtrics utilizing snowball sampling. A total of 114 respondents participated in the study, and a total of 36 were deemed to be usable. The respondents completed the questionnaire that measured followership levels, followership training, employee turnover rate, voice behavior levels, and demographic information.The study revealed that restaurant employees felt that they had high levels of followership and voice behavior. Based on the findings it was determined that respondents believed that followership training was important, and that followership could aid in reducing employee turnover rates in the restaurant industry. Results from this study can be used to advance further research into followership and voice behavior within the hospitality industry, as well as be applied in the field to reach desired outcomes.

ISBN: 9798644905171Subjects--Topical Terms:

551902
Home economics.
Subjects--Index Terms:

Followership

Follow the Leader: A Followership Perspective in Restaurants.
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300 $a 148 p.
500 $a Source: Masters Abstracts International, Volume: 81-11.
500 $a Advisor: Way, Kelly.
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520 $a While leadership has been a popular research topic in the hospitality industry, followership has a limited amount of research contributing to the body of knowledge. Followers are a key aspect of the leadership equation; therefore, it is important to understand their role in the industry. The purpose of this study is to explore the leadership theory of followership in restaurants to examine the connections between followership training, voice behavior and employee turnover rates. The study adds to the existing knowledge of followership in the hospitality industry and provides ideas for future research and practical implications.A descriptive survey was made online via Qualtrics utilizing snowball sampling. A total of 114 respondents participated in the study, and a total of 36 were deemed to be usable. The respondents completed the questionnaire that measured followership levels, followership training, employee turnover rate, voice behavior levels, and demographic information.The study revealed that restaurant employees felt that they had high levels of followership and voice behavior. Based on the findings it was determined that respondents believed that followership training was important, and that followership could aid in reducing employee turnover rates in the restaurant industry. Results from this study can be used to advance further research into followership and voice behavior within the hospitality industry, as well as be applied in the field to reach desired outcomes.
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650 4 $a Management. $3 516664
653 $a Followership
653 $a Followership training
653 $a Hospitality
653 $a Leadership
653 $a Turnover
653 $a Voice behavior
690 $a 0386
690 $a 0454
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