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When Negative Feedback Works: Explor...

Sempel, Floren Lee.

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When Negative Feedback Works: Exploring the Influence of Organizational Structures in Positive Outcomes from Negative Feedback.

Record Type:	Electronic resources : Monograph/item
Title/Author:	When Negative Feedback Works: Exploring the Influence of Organizational Structures in Positive Outcomes from Negative Feedback./
Author:	Sempel, Floren Lee.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
Description:	206 p.
Notes:	Source: Dissertations Abstracts International, Volume: 81-05, Section: A.
Contained By:	Dissertations Abstracts International81-05A.
Subject:	Organizational behavior. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27663313
ISBN:	9781392707050

When Negative Feedback Works: Exploring the Influence of Organizational Structures in Positive Outcomes from Negative Feedback.
Sempel, Floren Lee.

When Negative Feedback Works: Exploring the Influence of Organizational Structures in Positive Outcomes from Negative Feedback. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 206 p.

Source: Dissertations Abstracts International, Volume: 81-05, Section: A.

Thesis (Ph.D.)--Fielding Graduate University, 2019.

This item must not be sold to any third party vendors.

Feedback is best understood as a process operating within the structures (structure and culture) of a complex organizational system. Through the stories of feedback givers and receivers, this narrative inquiry uses in-depth, semi-structured interviews to accomplish the following: identify organizational structures perceived to facilitate positive outcomes from negative feedback, examine the feedback processes of givers and receivers, and expand the scope of what constitutes positive outcome. Findings suggest elements of structure and culture can be facilitative for the feedback process resulting in positive outcomes. Reflection also appears to be facilitative.

ISBN: 9781392707050Subjects--Topical Terms:

516683
Organizational behavior.

When Negative Feedback Works: Exploring the Influence of Organizational Structures in Positive Outcomes from Negative Feedback.
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245 1 0 $a When Negative Feedback Works: Exploring the Influence of Organizational Structures in Positive Outcomes from Negative Feedback.
260 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2019
300 $a 206 p.
500 $a Source: Dissertations Abstracts International, Volume: 81-05, Section: A.
500 $a Advisor: Nelson, Annabelle L.
502 $a Thesis (Ph.D.)--Fielding Graduate University, 2019.
506 $a This item must not be sold to any third party vendors.
520 $a Feedback is best understood as a process operating within the structures (structure and culture) of a complex organizational system. Through the stories of feedback givers and receivers, this narrative inquiry uses in-depth, semi-structured interviews to accomplish the following: identify organizational structures perceived to facilitate positive outcomes from negative feedback, examine the feedback processes of givers and receivers, and expand the scope of what constitutes positive outcome. Findings suggest elements of structure and culture can be facilitative for the feedback process resulting in positive outcomes. Reflection also appears to be facilitative.
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