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The journey mapping playbook : = a p...
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Angrave, Jerry.
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The journey mapping playbook : = a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
The journey mapping playbook :/ Jerry Angrave.
其他題名:
a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
作者:
Angrave, Jerry.
出版者:
Berlin :De Gruyter, : c2020.,
面頁冊數:
1 online resource (155 p.) :col. ill., col. ports.
標題:
Customer relations. -
電子資源:
https://www.degruyter.com/isbn/9783110641332
ISBN:
9783110641332
The journey mapping playbook : = a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
Angrave, Jerry.
The journey mapping playbook :
a practical guide to preparing, facilitating and unlocking the value of customer journey mapping[electronic resource] /Jerry Angrave. - 1st ed. - Berlin :De Gruyter,c2020. - 1 online resource (155 p.) :col. ill., col. ports.
ISBN: 9783110641332Subjects--Topical Terms:
578582
Customer relations.
LC Class. No.: HF5415.5
Dewey Class. No.: 658.812
The journey mapping playbook : = a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
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