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Libraries and Digital Information: H...

Fowler, Cristine

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Libraries and Digital Information: How Library Services Impact Digital Equity.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Libraries and Digital Information: How Library Services Impact Digital Equity./
作者:	Walton, Sheila A.
其他作者:	Fowler, Cristine
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2020,
面頁冊數:	146 p.
附註:	Source: Dissertations Abstracts International, Volume: 82-02, Section: A.
Contained By:	Dissertations Abstracts International82-02A.
標題:	Library science. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28031253
ISBN:	9798664701098

Libraries and Digital Information: How Library Services Impact Digital Equity.
Walton, Sheila A.

Libraries and Digital Information: How Library Services Impact Digital Equity. - Ann Arbor : ProQuest Dissertations & Theses, 2020 - 146 p.

Source: Dissertations Abstracts International, Volume: 82-02, Section: A.

Thesis (Ed.D.)--Seattle University, 2020.

This item must not be sold to any third party vendors.

This mixed-method study explains how public library services impact patrons' access to digital technology. Working with a county stakeholder, the research team developed an online questionnaire for distribution to library staff in two public library systems. The King County Library and Seattle Public Library executive administration representatives worked with the research team to determine the sample of participants: those library staff who regularly interface with patrons needing or requesting access and use of digital technology. Participants provided demographic, Likert scale agreement, and narrative responses to 29 questions. Using statistical software and hand-coding processes, responses were categorized to find alignment with the conceptual framework Informational Justice. Quantitative data suggested moderate strength relationships between independent and dependent variables, especially related to "computer access is the most popular service my branch provides." Six overall themes were developed from qualitative data: Ability to Access Technology, Identity Based Skill, Interpersonal, Technology Training and Knowledge, Digital Equity in Systems, and Advocacy. Results from the study indicate that computer access is a popular in-branch library service. However, it was also found that library resources are equally distributed to branches in each system, which does not indicate equitable distribution.Keywords: digital access, digital divide, digital equity, informational justice.

ISBN: 9798664701098Subjects--Topical Terms:

539284
Library science.
Subjects--Index Terms:

Digital access

Libraries and Digital Information: How Library Services Impact Digital Equity.
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520 $a This mixed-method study explains how public library services impact patrons' access to digital technology. Working with a county stakeholder, the research team developed an online questionnaire for distribution to library staff in two public library systems. The King County Library and Seattle Public Library executive administration representatives worked with the research team to determine the sample of participants: those library staff who regularly interface with patrons needing or requesting access and use of digital technology. Participants provided demographic, Likert scale agreement, and narrative responses to 29 questions. Using statistical software and hand-coding processes, responses were categorized to find alignment with the conceptual framework Informational Justice. Quantitative data suggested moderate strength relationships between independent and dependent variables, especially related to "computer access is the most popular service my branch provides." Six overall themes were developed from qualitative data: Ability to Access Technology, Identity Based Skill, Interpersonal, Technology Training and Knowledge, Digital Equity in Systems, and Advocacy. Results from the study indicate that computer access is a popular in-branch library service. However, it was also found that library resources are equally distributed to branches in each system, which does not indicate equitable distribution.Keywords: digital access, digital divide, digital equity, informational justice.
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