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Leaders' Recognition of Workplace Bu...

Williams, April C.

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Leaders' Recognition of Workplace Bullying as a Matter of Emotional Intelligence.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Leaders' Recognition of Workplace Bullying as a Matter of Emotional Intelligence./
作者:	Williams, April C.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
面頁冊數:	104 p.
附註:	Source: Dissertations Abstracts International, Volume: 80-09, Section: A.
Contained By:	Dissertations Abstracts International80-09A.
標題:	Business administration. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=13806115
ISBN:	9780438961005

Leaders' Recognition of Workplace Bullying as a Matter of Emotional Intelligence.
Williams, April C.

Leaders' Recognition of Workplace Bullying as a Matter of Emotional Intelligence. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 104 p.

Source: Dissertations Abstracts International, Volume: 80-09, Section: A.

Thesis (Ph.D.)--Northcentral University, 2019.

This item must not be sold to any third party vendors.

Leaders have the responsibility of protecting organizations as entities and to protect those within the organization. Workplace bullying has become common place in organizations and its effects are far reaching. The phenomenon causes decreased productivity, absenteeism, employee turnover, and psychological harm. Leaders are struggling with ways to successfully handle the situation. The purpose of the study was to investigate a relationship between understanding workplace bullying behavior and a leader's emotional intelligence. The premise of the study utilized the social theories. The study hoped to illuminate a framework in which leaders become catalysts for change by learning to recognize the bad behavior and socializing the negative consequences throughout the organization. The quantitative research consisted of a survey to leaders in the United States (N=150). Each respondent first answered questions regarding bullying behavior to access knowledge of the subject. Then the participants rated themselves on emotional intelligence. A Pearson correlation test conducted on the bullying score and emotional intelligence mean did not find a statistically significant correlation between the variables or the sub-categories of emotional intelligence. The null hypothesis was accepted for the research question related to correlation, however, the null hypothesis was rejected for the second hypothesis because as bullying awareness increased so did emotional intelligence. The ramifications of the results continue to make a solution for workplace bullying elusive. There is no panacea fix for the issue. The topic of emotional intelligence as related to workplace bullying discernment has yet to be fully explored. Continued research using 360-degree feedback instead of self-ratings of Emotional Intelligence may provide differing results.

ISBN: 9780438961005Subjects--Topical Terms:

3168311
Business administration.

Leaders' Recognition of Workplace Bullying as a Matter of Emotional Intelligence.
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