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Potential Workplace Violence in Assu...
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Helfritz, Amy E.
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Potential Workplace Violence in Assumed Low-Risk Environments: Library Employee Perceptions and Safety Concerns.
Record Type:
Electronic resources : Monograph/item
Title/Author:
Potential Workplace Violence in Assumed Low-Risk Environments: Library Employee Perceptions and Safety Concerns./
Author:
Helfritz, Amy E.
Published:
Ann Arbor : ProQuest Dissertations & Theses, : 2018,
Description:
177 p.
Notes:
Source: Dissertations Abstracts International, Volume: 80-05, Section: A.
Contained By:
Dissertations Abstracts International80-05A.
Subject:
Mental health. -
Online resource:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10975835
ISBN:
9780438597297
Potential Workplace Violence in Assumed Low-Risk Environments: Library Employee Perceptions and Safety Concerns.
Helfritz, Amy E.
Potential Workplace Violence in Assumed Low-Risk Environments: Library Employee Perceptions and Safety Concerns.
- Ann Arbor : ProQuest Dissertations & Theses, 2018 - 177 p.
Source: Dissertations Abstracts International, Volume: 80-05, Section: A.
Thesis (Psy.D.)--The University of the Rockies, 2018.
This item must not be sold to any third party vendors.
Employees in assumed low-risk environments-environments where safety, while assumed, may not be realistic-are an underrepresented demographic in research. The purpose of this project was to examine the personal perceptions and safety concerns of employees in a particular assumed low-risk environment, a public library, regarding potential workplace violence occurring in their place of employment. Using a qualitative case study design, data were collected through an anonymous online survey sent to 19 employees of a public library located in the Midwest region of the United States, and through personal semi-structured phone interviews. Research findings showed that most respondents demonstrated an overall awareness of potential workplace violence in their work environment, and many participants referenced very specific concerns regarding disconcerting library patron behaviors. Three main themes emerged from the data, including awareness of potential workplace violence, concerns involving defiant youth, and the desire for additional management support. The findings from this project can be used to create or improve workplace violence policies and procedures in public libraries, and to address the mental health needs of employees in assumed low-risk environments. Project findings also provide a foundation for future research regarding these environments.
ISBN: 9780438597297Subjects--Topical Terms:
534751
Mental health.
Subjects--Index Terms:
Defiant youth
Potential Workplace Violence in Assumed Low-Risk Environments: Library Employee Perceptions and Safety Concerns.
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Employees in assumed low-risk environments-environments where safety, while assumed, may not be realistic-are an underrepresented demographic in research. The purpose of this project was to examine the personal perceptions and safety concerns of employees in a particular assumed low-risk environment, a public library, regarding potential workplace violence occurring in their place of employment. Using a qualitative case study design, data were collected through an anonymous online survey sent to 19 employees of a public library located in the Midwest region of the United States, and through personal semi-structured phone interviews. Research findings showed that most respondents demonstrated an overall awareness of potential workplace violence in their work environment, and many participants referenced very specific concerns regarding disconcerting library patron behaviors. Three main themes emerged from the data, including awareness of potential workplace violence, concerns involving defiant youth, and the desire for additional management support. The findings from this project can be used to create or improve workplace violence policies and procedures in public libraries, and to address the mental health needs of employees in assumed low-risk environments. Project findings also provide a foundation for future research regarding these environments.
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http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10975835
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