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The Influence of Subclinical Narciss...

Dempster, Neil Erik.

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The Influence of Subclinical Narcissism on Employee Feedback Receptivity and Employee Motivation to Use Feedback.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	The Influence of Subclinical Narcissism on Employee Feedback Receptivity and Employee Motivation to Use Feedback./
作者:	Dempster, Neil Erik.
面頁冊數:	289 p.
附註:	Source: Dissertation Abstracts International, Volume: 76-11(E), Section: A.
Contained By:	Dissertation Abstracts International76-11A(E).
標題:	Management. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3707609
ISBN:	9781321823059

The Influence of Subclinical Narcissism on Employee Feedback Receptivity and Employee Motivation to Use Feedback.
Dempster, Neil Erik.

The Influence of Subclinical Narcissism on Employee Feedback Receptivity and Employee Motivation to Use Feedback. - 289 p.

Source: Dissertation Abstracts International, Volume: 76-11(E), Section: A.

Thesis (Ph.D.)--Northcentral University, 2015.

While employees with narcissistic proclivities are characteristically prone to illusions of superiority, and emotionally vulnerable to any criticism that is inconsistent with the inflated view of their own self-worth, certain narcissistic characteristics, including having a sense of invulnerability, may actually be indispensable in job functions such as sales occupations. This creates a unique challenge for supervisors because employees who are not receptive to feedback are often difficult to manage. Supervisors must be able to identify those employees who have learned to suppress the maladaptive predispositions encompassing the narcissistic personality, and who are now more capable of embracing feedback. The purpose of this quantitative, non-experimental study was to determine whether any moderating influence exists between the adaptive and maladaptive narcissism subscales and feedback receptivity and motivation to use feedback. The sample was comprised of customer service sales agents within several domestic contact centers within the hospitality industry. Regression analyses were employed to determine the moderating effect of adaptive and maladaptive narcissism on employee feedback receptivity and employee motivation to use feedback. Significant results were obtained for the source credibility (R2 = .03, F[2, 107] = 4.90, p < .05), feedback delivery (R 2 = .04, F[2, 111] = 5.41, p < .05), and motivation to use feedback (R2 = .05, F[2, 107] = 7.45, p < .05) criterion variables. This study reveals that adaptive and maladaptive narcissism has a moderating influence on specific elements of feedback receptivity and motivation to use feedback. Future research with a larger sample size and less homogeneity will allow interaction effects to be tested thoroughly to further illuminate the narcissism nomological network as it pertains to feedback processes.

ISBN: 9781321823059Subjects--Topical Terms:

516664
Management.

The Influence of Subclinical Narcissism on Employee Feedback Receptivity and Employee Motivation to Use Feedback.
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