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Miscommunication in cross-cultural t...

Todd, Nichola P.

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Miscommunication in cross-cultural technology teams.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Miscommunication in cross-cultural technology teams./
作者:	Todd, Nichola P.
面頁冊數:	85 p.
附註:	Source: Masters Abstracts International, Volume: 52-01.
Contained By:	Masters Abstracts International52-01(E).
標題:	Speech Communication. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1540908
ISBN:	9781303217005

Miscommunication in cross-cultural technology teams.
Todd, Nichola P.

Miscommunication in cross-cultural technology teams. - 85 p.

Source: Masters Abstracts International, Volume: 52-01.

Thesis (M.A.)--Gonzaga University, 2013.

This study explored communication dissonance found within globally distributed software development teams. The literature review investigated the theoretical foundation for the causes of intercultural dissonance that affects globally distributed software development teams. An online survey, and unobtrusive participant observation methods were used to capture as many data points as possible. Qualitative analysis leveraging data triangulation was the basis for the study. Participants in the study exhibited behaviors consistent with anticipated results. Suffering from a lack of understanding of dynamics found when interacting across high/low-context cultures, the study participants exhibited varying levels of intercultural communication dissonance. Teams that had been together longer appear to be more interculturally competent and effective. Additional research areas are identified to further understand the impacts of intercultural communication dissonance as well as to make recommendations for overcoming/minimizing this organizational challenge.

ISBN: 9781303217005Subjects--Topical Terms:

1017408
Speech Communication.

Miscommunication in cross-cultural technology teams.
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502 $a Thesis (M.A.)--Gonzaga University, 2013.
520 $a This study explored communication dissonance found within globally distributed software development teams. The literature review investigated the theoretical foundation for the causes of intercultural dissonance that affects globally distributed software development teams. An online survey, and unobtrusive participant observation methods were used to capture as many data points as possible. Qualitative analysis leveraging data triangulation was the basis for the study. Participants in the study exhibited behaviors consistent with anticipated results. Suffering from a lack of understanding of dynamics found when interacting across high/low-context cultures, the study participants exhibited varying levels of intercultural communication dissonance. Teams that had been together longer appear to be more interculturally competent and effective. Additional research areas are identified to further understand the impacts of intercultural communication dissonance as well as to make recommendations for overcoming/minimizing this organizational challenge.
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