Quality in the 21st century = perspe...
Sampaio, Paulo.

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  • Quality in the 21st century = perspectives from ASQ Feigenbaum Medal winners /
  • 紀錄類型: 書目-電子資源 : Monograph/item
    正題名/作者: Quality in the 21st century/ edited by Paulo Sampaio, Pedro Saraiva.
    其他題名: perspectives from ASQ Feigenbaum Medal winners /
    其他作者: Sampaio, Paulo.
    出版者: Cham :Springer International Publishing : : 2016.,
    面頁冊數: xix, 118 p. :ill. (some col.), digital ;24 cm.
    內容註: Introduction -- Quality: From Past Perfect to Future Conditional -- Importance of Data Quality for Analysis -- The Future of Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on a Global Scale there to be Seized or Lost -- Common Sense, Use the Right Tool for the Job -- Development of Strategic Quality Metrics for Organizations Using Hoshin Kanri -- Customer Experience Driving Quality Transformation -- The Role of Learning and Exploration in Quality Management and Continuous Improvement -- The Efficienti: Quality Professionals of the 21st Century -- Final Thoughts -- Feigenbaum Medalists (Non-Authors) Short Bios.
    Contained By: Springer eBooks
    標題: Quality control. -
    電子資源: http://dx.doi.org/10.1007/978-3-319-21332-3
    ISBN: 9783319213323
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