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The Impact of Managerial Emotional I...

Johnson, Aisha M.

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The Impact of Managerial Emotional Intelligence Perceptions on the Occupational Well-Being of Employees in a Police Department.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	The Impact of Managerial Emotional Intelligence Perceptions on the Occupational Well-Being of Employees in a Police Department./
作者:	Johnson, Aisha M.
面頁冊數:	131 p.
附註:	Source: Dissertation Abstracts International, Volume: 73-03, Section: B, page: 1890.
Contained By:	Dissertation Abstracts International73-03B.
標題:	Occupational psychology. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3482199
ISBN:	9781267028365

The Impact of Managerial Emotional Intelligence Perceptions on the Occupational Well-Being of Employees in a Police Department.
Johnson, Aisha M.

The Impact of Managerial Emotional Intelligence Perceptions on the Occupational Well-Being of Employees in a Police Department. - 131 p.

Source: Dissertation Abstracts International, Volume: 73-03, Section: B, page: 1890.

Thesis (Ph.D.)--Walden University, 2011.

Emotional Intelligence (EI) concepts often focus on how EI benefits those in leadership. However, research has not addressed whether perceptions of managerial EI impacts the occupational well-being of employees in law enforcement. Using a randomly selected sample (n = 51), the purpose of this study was to investigate the relationship between perceptions of managerial EI and the occupational well-being of employees in a United States Virgin Islands (U.S.V.I.) police department. The theoretical basis of this nonexperimental, quantitative study was the affective events theory (AET). Research questions sought to determine if: (a) there is a significant difference between managerial self-perceptions of EI, and employee perceptions of their managers. EI and (b) whether differences in perception impact the occupational well-being of participating employees. Using a t-test, managers were randomly selected and assessed using the Bar-On Emotional Quotient-360 (EQ-360 RTM); and a MANOVA was used to assess subordinate employees using the Occupational Stress Inventory.Revised (OSI-R(TM)). Primary findings indicated significant differences between managerial self-perceptions ( M = 107.8, SD = 10.7) and employee perceptions ( M = 90.17, SD = 21.7) of managers. EI. Per group, OSI-R(TM) domain scores indicated that the well-being of participating employees was within normal range. When employee domain scores were viewed individually, it was evident that differences in perception did impact their occupational well-being. Implications for positive social change include the benefits of EI training that can promote positive interaction between managers and their employees; and between law enforcement personnel and the constituents they serve.

ISBN: 9781267028365

LCCN: AAI3482199Subjects--Topical Terms:

2122852
Occupational psychology.

The Impact of Managerial Emotional Intelligence Perceptions on the Occupational Well-Being of Employees in a Police Department.
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