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A model of hospitality employee enga...
~
Kang, Hee Jung.
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A model of hospitality employee engagement.
Record Type:
Electronic resources : Monograph/item
Title/Author:
A model of hospitality employee engagement./
Author:
Kang, Hee Jung.
Description:
128 p.
Notes:
Source: Dissertation Abstracts International, Volume: 75-12(E), Section: A.
Contained By:
Dissertation Abstracts International75-12A(E).
Subject:
Organizational behavior. -
Online resource:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3631802
ISBN:
9781321107661
A model of hospitality employee engagement.
Kang, Hee Jung.
A model of hospitality employee engagement.
- 128 p.
Source: Dissertation Abstracts International, Volume: 75-12(E), Section: A.
Thesis (Ph.D.)--University of Nevada, Las Vegas, 2014.
This item must not be sold to any third party vendors.
This study focuses on employee's state-like psychological resources by investigating individual and organizational antecedents to employee engagement and valued human resource outcomes. The purpose of this study was to develop and test a theoretical model that explains the interrelationships among six constructs and to explore the mediating effects of employee engagement. Structural Equation Modeling using AMOS (18.0) statistical software was used to test the full structural model (measurement and structural model) of the hypothesized relationships among the variables with a sample of hospitality employees. The findings supported all hypothesized relationships except the direct relationship between employee engagement and turnover intention. Results also revealed a significant mediating role of employee engagement. This study represents one of the first to develop and test a comprehensive model of employee engagement based on positive organizational behavior. It also provides insights regarding the importance of selecting employees with high psychological capital, and creating and maintaining an optimal organizational service climate.
ISBN: 9781321107661Subjects--Topical Terms:
516683
Organizational behavior.
A model of hospitality employee engagement.
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128 p.
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Source: Dissertation Abstracts International, Volume: 75-12(E), Section: A.
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Adviser: James A. Busser.
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Thesis (Ph.D.)--University of Nevada, Las Vegas, 2014.
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This study focuses on employee's state-like psychological resources by investigating individual and organizational antecedents to employee engagement and valued human resource outcomes. The purpose of this study was to develop and test a theoretical model that explains the interrelationships among six constructs and to explore the mediating effects of employee engagement. Structural Equation Modeling using AMOS (18.0) statistical software was used to test the full structural model (measurement and structural model) of the hypothesized relationships among the variables with a sample of hospitality employees. The findings supported all hypothesized relationships except the direct relationship between employee engagement and turnover intention. Results also revealed a significant mediating role of employee engagement. This study represents one of the first to develop and test a comprehensive model of employee engagement based on positive organizational behavior. It also provides insights regarding the importance of selecting employees with high psychological capital, and creating and maintaining an optimal organizational service climate.
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http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3631802
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