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Determining Methods for Leaders to M...

Patterson, Christopher C.

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Determining Methods for Leaders to Manage a Multigenerational Workforce.

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Determining Methods for Leaders to Manage a Multigenerational Workforce./
作者:	Patterson, Christopher C.
面頁冊數:	118 p.
附註:	Source: Dissertation Abstracts International, Volume: 75-08(E), Section: A.
Contained By:	Dissertation Abstracts International75-08A(E).
標題:	Business Administration, Management. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3617456
ISBN:	9781303848940

Determining Methods for Leaders to Manage a Multigenerational Workforce.
Patterson, Christopher C.

Determining Methods for Leaders to Manage a Multigenerational Workforce. - 118 p.

Source: Dissertation Abstracts International, Volume: 75-08(E), Section: A.

Thesis (D.B.A.)--Walden University, 2014.

For the first time in history, there are 4 generations in the workforce, causing leaders to re-evaluate organizational policies and the way they manage the multigenerational workforce. Generational conflict between coworkers can cause a lack of productivity for the organization and create an environment where workers feel unappreciated and disrespected. The purpose of this phenomenological study, based on generation theory, was to explore lived experiences of 4 generations in the workforce and determine methods for leaders to manage a multigenerational workforce. A purposive sample of 20 local government employees, spanning 4 generations from the State of Virginia were interviewed to explore their characteristics, attitudes, values, behaviors, work ethics, and lived experiences in the workplace. The transcribed interviews were coded and analyzed using software to generate emerging themes. The most prominent themes emerging from analyzing the interview data were: (a) lack of respect, (b) lack of communications, (c) technology, and (d) management failure to resolve conflict. Business leaders could use the findings to identify and resolve conflict in the early stages before it escalates out of control. The implications for positive social change include the potential to provide methods and strategies leaders can implement to create an environment of mutual respect, inclusiveness, and open dialogue between the different generations in the workforce.

ISBN: 9781303848940Subjects--Topical Terms:

626628
Business Administration, Management.

Determining Methods for Leaders to Manage a Multigenerational Workforce.
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