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Effective project management office ...

Perez, Mary L.

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Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico.

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico./
作者:	Perez, Mary L.
面頁冊數:	66 p.
附註:	Source: Masters Abstracts International, Volume: 51-03.
Contained By:	Masters Abstracts International51-03(E).
標題:	Technical Communication. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1520267
ISBN:	9781267685186

Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico.
Perez, Mary L.

Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico. - 66 p.

Source: Masters Abstracts International, Volume: 51-03.

Thesis (M.A.)--University of Kansas, 2012.

This project-thesis examines the technical requirements of a Voice over Internet Protocol (VoIP) solution and is it advantageous for a Multinational Corporation (MNC) to utilize the Project Management Office (PMO) processes as defined by the Project Management Institute, Inc. (PMI) to implement Information Technology (IT) projects and to transfer technology "know how" knowledge to its subsidiary in Mexico. To answer this question, an assessment of Cisco and Avaya VoIP telephony systems was completed. The assessment revealed Avaya offered more enhanced features and applications. The Avaya Communications Manager (CM) 450 gateway IP telephony system was selected. PMO processes were utilized to implement the G450 in Nuevo Laredo, Mexico.

ISBN: 9781267685186Subjects--Topical Terms:

1669287
Technical Communication.

Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico.
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520 $a This project-thesis examines the technical requirements of a Voice over Internet Protocol (VoIP) solution and is it advantageous for a Multinational Corporation (MNC) to utilize the Project Management Office (PMO) processes as defined by the Project Management Institute, Inc. (PMI) to implement Information Technology (IT) projects and to transfer technology "know how" knowledge to its subsidiary in Mexico. To answer this question, an assessment of Cisco and Avaya VoIP telephony systems was completed. The assessment revealed Avaya offered more enhanced features and applications. The Avaya Communications Manager (CM) 450 gateway IP telephony system was selected. PMO processes were utilized to implement the G450 in Nuevo Laredo, Mexico.
520 $a The project results revealed PMO processes were effective in successfully managing the implementation of the Avaya IP telephony system and for transferring technology "know how" to the Mexico subsidiary. In addition, the Avaya G450 features and applications improved business efficiencies and reduced communications expenses.
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