東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Customer knowledge management = leve...

Sain, Soumit.

FindBook

Google Book

Amazon

博客來

Customer knowledge management = leveraging soft skills to improve customer focus /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Customer knowledge management/ by Soumit Sain, Silvio Wilde.
其他題名:	leveraging soft skills to improve customer focus /
作者:	Sain, Soumit.
其他作者:	Wilde, Silvio.
出版者:	Cham :Springer International Publishing : : 2014.,
面頁冊數:	xviii, 207 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
標題:	Customer relations - Management. -
電子資源:	http://dx.doi.org/10.1007/978-3-319-05059-1
ISBN:	9783319050591 (electronic bk.)

Customer knowledge management = leveraging soft skills to improve customer focus /
Sain, Soumit.

Customer knowledge managementleveraging soft skills to improve customer focus /[electronic resource] :by Soumit Sain, Silvio Wilde. - Cham :Springer International Publishing :2014. - xviii, 207 p. :ill., digital ;24 cm. - Management for professionals,2192-8096. - Management for professionals..

ISBN: 9783319050591 (electronic bk.)Subjects--Topical Terms:

582814
Customer relations
--Management.

Dewey Class. No.: 658.812

Customer knowledge management = leveraging soft skills to improve customer focus /
LDR:00860nmm a2200253 a 4500 001 1947564
003 DE-He213
005 20141016144838.0
006 m d
007 cr nn 008maaau
008 141216s2014 gw s 0 eng d
020 $a 9783319050591 (electronic bk.)
020 $a 9783319050584 (paper)
035 $a 978-3-319-05059-1
040 $a GP $c GP
041 0 $a eng
082 0 4 $a 658.812 $2 23
090 $a HF5415.5 $b .S132 2014
100 1 $a Sain, Soumit. $3 2071542
245 1 0 $a Customer knowledge management $h [electronic resource] : $b leveraging soft skills to improve customer focus / $c by Soumit Sain, Silvio Wilde.
260 $a Cham : $b Springer International Publishing : $b Imprint: Springer, $c 2014.
300 $a xviii, 207 p. : $b ill., digital ; $c 24 cm.
490 1 $a Management for professionals, $x 2192-8096
650 0 $a Customer relations $x Management. $3 582814
650 0 $a Soft skills. $3 2071544
650 0 $a Knowledge management. $3 563681
650 1 4 $a Economics/Management Science. $3 890844
650 2 4 $a Marketing. $3 536353
650 2 4 $a Business Information Systems. $3 892640
650 2 4 $a Industrial, Organisational and Economic Psychology. $3 2054335
650 2 4 $a Human Resource Management. $3 1532599
650 2 4 $a Market Research. $3 1624133
700 1 $a Wilde, Silvio. $3 2071543
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer eBooks
830 0 $a Management for professionals. $3 1565822
856 4 0 $u http://dx.doi.org/10.1007/978-3-319-05059-1
950 $a Business and Economics (Springer-11643)