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Managing customer trust, satisfactio...

Eid, Riyad.

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Managing customer trust, satisfaction, and loyalty through information communication technologies

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Managing customer trust, satisfaction, and loyalty through information communication technologies/ Riyad Eid, editor.
其他作者:	Eid, Riyad.
出版者:	Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), : c2013.,
面頁冊數:	350 p. ;29 cm.
標題:	Customer relations - Management -
電子資源:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3631-6
ISBN:	9781466636323 (ebook)

Managing customer trust, satisfaction, and loyalty through information communication technologies
Managing customer trust, satisfaction, and loyalty through information communication technologies[electronic resource] /Riyad Eid, editor. - Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),c2013. - 350 p. ;29 cm.

Includes bibliographical references.

Mode of access: World Wide Web.

ISBN: 9781466636323 (ebook)Subjects--Topical Terms:

582815
Customer relations
--Management

LC Class. No.: HF5415.5 / .M158 2013e

Dewey Class. No.: 658.8/12

Managing customer trust, satisfaction, and loyalty through information communication technologies
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