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Street-level bureaucracy = dilemmas ...

Lipsky, Michael.

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Street-level bureaucracy = dilemmas of the individual in public services /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Street-level bureaucracy/ Michael Lipsky.
Reminder of title:	dilemmas of the individual in public services /
Author:	Lipsky, Michael.
Published:	New York :Russell Sage Foundation, : c2010.,
Description:	1 online resource (xxiii, 275 p.).
[NT 15003449]:	The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
Subject:	Social policy. -
Online resource:	http://muse.jhu.edu/books/9781610446631/Full text available:
ISBN:	9781610446631 (electronic bk.)

Street-level bureaucracy = dilemmas of the individual in public services /
Lipsky, Michael.

Street-level bureaucracydilemmas of the individual in public services /[electronic resource] :Michael Lipsky. - 30th anniversary expanded ed. - New York :Russell Sage Foundation,c2010. - 1 online resource (xxiii, 275 p.).

Includes bibliographical references (p. 239-266) and index.

The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.

ISBN: 9781610446631 (electronic bk.)Subjects--Topical Terms:

531782
Social policy.

LC Class. No.: HV41 / .L53 2010

Dewey Class. No.: 361.301

Street-level bureaucracy = dilemmas of the individual in public services /
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020 $a 9780871545442 (pbk.)
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245 1 0 $a Street-level bureaucracy $h [electronic resource] : $b dilemmas of the individual in public services / $c Michael Lipsky.
250 $a 30th anniversary expanded ed.
260 $a New York : $b Russell Sage Foundation, $c c2010. $e (Baltimore, Md. : $f Project MUSE, $g 2013)
300 $a 1 online resource (xxiii, 275 p.).
504 $a Includes bibliographical references (p. 239-266) and index.
505 0 $a The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
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856 4 0 $z Full text available: $u http://muse.jhu.edu/books/9781610446631/