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Customer relationship management in ...
~
Rajola, Federico.
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Customer relationship management in the financial industry : = organizational processes and technology innovation /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer relationship management in the financial industry :/ Federico Rajola.
其他題名:
organizational processes and technology innovation /
作者:
Rajola, Federico.
出版者:
Berlin :Springer, : c2013.,
面頁冊數:
xii, 181 p. :ill. ;25 cm.
標題:
Customer relations - Management. -
ISBN:
9783642355530 (hbk.) :
ISSN:
21928096 (hbk.)
Customer relationship management in the financial industry : = organizational processes and technology innovation /
Rajola, Federico.
Customer relationship management in the financial industry :
organizational processes and technology innovation /Federico Rajola. - 2nd ed. - Berlin :Springer,c2013. - xii, 181 p. :ill. ;25 cm. - Management for professionals,2192-8096.
Includes bibliographical references.
ISBN: 9783642355530 (hbk.) :EUR62.99
ISSN: 21928096 (hbk.)Subjects--Topical Terms:
582814
Customer relations
--Management.
LC Class. No.: HF5415.5 / .R34 2013
Customer relationship management in the financial industry : = organizational processes and technology innovation /
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