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Process improvement in the quality m...

McCollum, Walter R.

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Process improvement in the quality management system: An analysis of Carnegie Mellon's Capability Maturity Model.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Process improvement in the quality management system: An analysis of Carnegie Mellon's Capability Maturity Model./
Author:	McCollum, Walter R.
Description:	164 p.
Notes:	Source: Dissertation Abstracts International, Volume: 65-01, Section: A, page: 0215.
Contained By:	Dissertation Abstracts International65-01A.
Subject:	Business Administration, Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3118900

Process improvement in the quality management system: An analysis of Carnegie Mellon's Capability Maturity Model.
McCollum, Walter R.

Process improvement in the quality management system: An analysis of Carnegie Mellon's Capability Maturity Model. - 164 p.

Source: Dissertation Abstracts International, Volume: 65-01, Section: A, page: 0215.

Thesis (Ph.D.)--Walden University, 2004.

This case study explored the use of the Carnegie Mellon Capability Maturity Model for Software (SW-CMM) in two organizations. The research also included aspects of successful process improvement efforts that were not explicitly addressed by the Subjects--Topical Terms:

626628
Business Administration, Management.

Process improvement in the quality management system: An analysis of Carnegie Mellon's Capability Maturity Model.
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245 1 0 $a Process improvement in the quality management system: An analysis of Carnegie Mellon's Capability Maturity Model.
300 $a 164 p.
500 $a Source: Dissertation Abstracts International, Volume: 65-01, Section: A, page: 0215.
500 $a Adviser: Robert O'Reilly.
502 $a Thesis (Ph.D.)--Walden University, 2004.
520 $a This case study explored the use of the Carnegie Mellon Capability Maturity Model for Software (SW-CMM) in two organizations. The research also included aspects of successful process improvement efforts that were not explicitly addressed by the
520 $a To build necessary data mass, base information was accumulated by way of interviews from the field, surveys, and document analysis. Employee satisfaction and process effectiveness through continuous process improvement was studied through the us
520 $a The study revealed that, in both organizations, SW-CMM was only marginally understood, accepted, and implemented by the interviewed employee groups. A large proportion of the variance in process improvement within two organizations was accounted
590 $a School code: 0543.
650 4 $a Business Administration, Management. $3 626628
650 4 $a Philosophy. $3 516511
650 4 $a Sociology, Theory and Methods. $3 626625
650 4 $a Engineering, Industrial. $3 626639
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856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3118900