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Still waiting: Gender and job power ...

LaPointe, Eleanor Ann.

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Still waiting: Gender and job power among waitresses.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Still waiting: Gender and job power among waitresses./
作者:	LaPointe, Eleanor Ann.
面頁冊數:	334 p.
附註:	Source: Dissertation Abstracts International, Volume: 52-07, Section: A, page: 2707.
Contained By:	Dissertation Abstracts International52-07A.
標題:	Sociology, General. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9200243

Still waiting: Gender and job power among waitresses.
LaPointe, Eleanor Ann.

Still waiting: Gender and job power among waitresses. - 334 p.

Source: Dissertation Abstracts International, Volume: 52-07, Section: A, page: 2707.

Thesis (Ph.D.)--Rutgers The State University of New Jersey - New Brunswick, 1991.

This dissertation explores the waitressing profession in central and southern New Jersey. Interviews and self response surveys with forty-seven waitresses and three waiters were conducted. Participant observation was undertaken in two restaurants. The analysis also draws on the researchers past employment in other restaurants.Subjects--Topical Terms:

1017541
Sociology, General.

Still waiting: Gender and job power among waitresses.
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245 1 0 $a Still waiting: Gender and job power among waitresses.
300 $a 334 p.
500 $a Source: Dissertation Abstracts International, Volume: 52-07, Section: A, page: 2707.
500 $a Director: Rhoda L. Blumberg.
502 $a Thesis (Ph.D.)--Rutgers The State University of New Jersey - New Brunswick, 1991.
520 $a This dissertation explores the waitressing profession in central and southern New Jersey. Interviews and self response surveys with forty-seven waitresses and three waiters were conducted. Participant observation was undertaken in two restaurants. The analysis also draws on the researchers past employment in other restaurants.
520 $a The detailed description and analysis provides a case study for further research on the growth of service jobs and gender and class-based inequality more generally. Throughout I explore social and organizational relations among waitresses and between waitresses and their role partners--customers, employers, and other employees. Food service pace, procedures, job and gender hierarchies, the wage-tip system, and customer interaction are examined in the context of diverse restaurant settings. Corporate chain intermediate, full service, and hotel restaurants are compared with independently owned restaurants.
520 $a The hypothesis that worker identity, solidarity, and resistance strategies are affected by the rationalization of production in the service sector is documented and confirmed. Because interaction with the dining public is not readily standardized, the impact of deskilling and/or rationalized job routines is lower for servers than for other restaurant workers: cooks, bartenders, maitre d'hotels, and salaried dining room managers.
520 $a The analysis considers gender relations as central organizing aspects of daily struggles for workplace control. In independently owned restaurants male workers fortify and sustain their positions of higher status vis a vis female coworkers using techniques of gender domination. In rationalized restaurants, however, workers experience an overall loss of job status which influences the forms of gender domination available to men. In chain restaurants, workers across job categories have less control over the work process, and there is greater cohesion and comraderie among workers across job categories, including dining room managers.
520 $a My research confirms other findings that the waitress work group is characterized by strong bonds. Most waitresses maintain a strong sense of occupational identity and commitment. They enjoy working with people despite the constant stresses of the work. Waitresses use individual and collective strategies to empower themselves by actively resisting oppressive structural circumstances and gender inequality. Using specific examples, I analyze the ways that waitresses maintain control, dignity, and sanity on the job.
590 $a School code: 0190.
650 4 $a Sociology, General. $3 1017541
650 4 $a Sociology, Industrial and Labor Relations. $3 1017858
650 4 $a Women's Studies. $3 1017481
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710 2 0 $a Rutgers The State University of New Jersey - New Brunswick. $3 1017590
773 0 $t Dissertation Abstracts International $g 52-07A.
790 1 0 $a Blumberg, Rhoda L., $e advisor
790 $a 0190
791 $a Ph.D.
792 $a 1991
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9200243