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Informal learning in the provider-pa...
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Plummer, Patrice Rose.
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Informal learning in the provider-patient relationship with Chinese graduate students.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Informal learning in the provider-patient relationship with Chinese graduate students./
作者:
Plummer, Patrice Rose.
面頁冊數:
182 p.
附註:
Source: Dissertation Abstracts International, Volume: 66-11, Section: A, page: 3899.
Contained By:
Dissertation Abstracts International66-11A.
標題:
Education, Bilingual and Multicultural. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3196875
ISBN:
0542427494
Informal learning in the provider-patient relationship with Chinese graduate students.
Plummer, Patrice Rose.
Informal learning in the provider-patient relationship with Chinese graduate students.
- 182 p.
Source: Dissertation Abstracts International, Volume: 66-11, Section: A, page: 3899.
Thesis (Ph.D.)--University of Southern California, 2005.
Intercultural provider-patient interactions may have distinct features that can be investigated from the informal learning perspective. Therefore, the purpose of this dissertation was to examine (1) what, if any differences Chinese patients identify in the provider-patient relationship here compared to their home country experience; (2) how Chinese students describe what they have learned informally in their health care encounter here compared to a typical or usual health care encounter at home; (3) how the provider's personal delivery impacts upon the informal learning dynamic between the Chinese patient in the health care encounter here; and (4) what health care providers recognize they have learned informally through contact with Chinese patients.
ISBN: 0542427494Subjects--Topical Terms:
626653
Education, Bilingual and Multicultural.
Informal learning in the provider-patient relationship with Chinese graduate students.
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Source: Dissertation Abstracts International, Volume: 66-11, Section: A, page: 3899.
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Thesis (Ph.D.)--University of Southern California, 2005.
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Intercultural provider-patient interactions may have distinct features that can be investigated from the informal learning perspective. Therefore, the purpose of this dissertation was to examine (1) what, if any differences Chinese patients identify in the provider-patient relationship here compared to their home country experience; (2) how Chinese students describe what they have learned informally in their health care encounter here compared to a typical or usual health care encounter at home; (3) how the provider's personal delivery impacts upon the informal learning dynamic between the Chinese patient in the health care encounter here; and (4) what health care providers recognize they have learned informally through contact with Chinese patients.
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The research site had a considerable Chinese-speaking, international graduate-level population. Fifteen patients participated in interviews on their student health center learning, and 7 health center providers were interviewed about their delivery style, interactions and learning experiences. Participants also verified data and their interpretation via a summary of their interview sent to them by email. Reliability of findings was enhanced through theory triangulation and interdisciplinary triangulation. Data reduction, coding, and analyses were performed using both inductive and deductive methods.
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Provider findings indicated communication problems could affect interactive quality and efficiency, and serious language problems prompted some providers to request patients bring in a translator for future visits. Some providers also learned to interpret body language to determine if patients understood them.
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Patient findings indicated many had strategies to assist communication; however, when unresolved provider-patient communication problems existed, patients typically bore the onus of remedying them. Most patients learned they often could have longer, more positive interactions with providers here than in their own country, also feeling more often equal in the encounter and appreciating often friendlier and more comfortable interactions. Most patients also recognized providers' extended explanations as well as some providing them with other visual resources to enhance their understanding of their condition and treatment.
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Findings may be used to examine policy and procedure in similar collegiate health center settings where significant international populations exist.
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