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An empirical analysis of consumers' ...

Kim, Jiyoung.

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An empirical analysis of consumers' switching decisions in the mobile service industry.

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	An empirical analysis of consumers' switching decisions in the mobile service industry./
作者:	Kim, Jiyoung.
面頁冊數:	113 p.
附註:	Source: Dissertation Abstracts International, Volume: 69-05, Section: A, page: 1899.
Contained By:	Dissertation Abstracts International69-05A.
標題:	Economics, General. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3314158
ISBN:	9780549636731

An empirical analysis of consumers' switching decisions in the mobile service industry.
Kim, Jiyoung.

An empirical analysis of consumers' switching decisions in the mobile service industry. - 113 p.

Source: Dissertation Abstracts International, Volume: 69-05, Section: A, page: 1899.

Thesis (Ph.D.)--The University of Wisconsin - Madison, 2008.

Telecommunication authorities have made efforts to promote market competition by reducing switching costs and, subsequently, facilitating consumer switching between network carriers. Since a consumer's current choice determines her subscription status and future utility, optimal switching must be the solution of a dynamic problem. In this thesis, I develop an empirical framework to analyze consumers' dynamic switching decisions in the mobile service industry. It allows us to investigate driving forces of consumer switching and evaluate the effects of the telecommunication policy related with switching costs.

ISBN: 9780549636731Subjects--Topical Terms:

1017424
Economics, General.

An empirical analysis of consumers' switching decisions in the mobile service industry.
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245 1 3 $a An empirical analysis of consumers' switching decisions in the mobile service industry.
300 $a 113 p.
500 $a Source: Dissertation Abstracts International, Volume: 69-05, Section: A, page: 1899.
500 $a Adviser: Juan Esteban Carranza.
502 $a Thesis (Ph.D.)--The University of Wisconsin - Madison, 2008.
520 $a Telecommunication authorities have made efforts to promote market competition by reducing switching costs and, subsequently, facilitating consumer switching between network carriers. Since a consumer's current choice determines her subscription status and future utility, optimal switching must be the solution of a dynamic problem. In this thesis, I develop an empirical framework to analyze consumers' dynamic switching decisions in the mobile service industry. It allows us to investigate driving forces of consumer switching and evaluate the effects of the telecommunication policy related with switching costs.
520 $a I estimated a dynamic switching decision model where consumers with heterogeneous switching costs can switch only once. Endogenous evolution in the distribution of consumer heterogeneity suggests that consumers with lower switching costs switch relatively earlier and select them out of the potential switchers market. Then I estimated a dynamic model of repeated switching with homogeneous consumers. The results suggest that switching costs and future expectation plays important roles in consumers' switching decisions. Finally, I measure the effects of mobile number portability on the magnitude of switching costs and consumer surplus. I find that the mobile number portability changes switching costs and consumer surplus by more than 20%. An empirical analysis of consumer switching behavior has important implications for the policy makers as well as the network service providers. Based on analysis of consumer behavior, service providers can establish strategies to stimulate switching from competitors and prevent switching to competitors. This has become more important, as the increase in penetration rate consequently diminishes the pool of potential subscribers. For telecommunication regulators who have tried to reduce switching costs, it would be necessary to construct a structural model of consumer switching in order to evaluate and predict the precise impacts of the telecommunication policies.
590 $a School code: 0262.
650 4 $a Economics, General. $3 1017424
690 $a 0501
710 2 $a The University of Wisconsin - Madison. $3 626640
773 0 $t Dissertation Abstracts International $g 69-05A.
790 1 0 $a Carranza, Juan Esteban, $e advisor
790 $a 0262
791 $a Ph.D.
792 $a 2008
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