東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

The critical success factors of ent...

Adam, Mohd Nazri Khan Bin.

FindBook

Google Book

Amazon

博客來

The critical success factors of enterprise resource planning (ERP) implementation : Malaysian and American experiences.

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	The critical success factors of enterprise resource planning (ERP) implementation : Malaysian and American experiences./
作者:	Adam, Mohd Nazri Khan Bin.
面頁冊數:	204 p.
附註:	Source: Dissertation Abstracts International, Volume: 72-05, Section: A, page: .
Contained By:	Dissertation Abstracts International72-05A.
標題:	Business Administration, General. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3445130
ISBN:	9781124540856

The critical success factors of enterprise resource planning (ERP) implementation : Malaysian and American experiences.
Adam, Mohd Nazri Khan Bin.

The critical success factors of enterprise resource planning (ERP) implementation : Malaysian and American experiences. - 204 p.

Source: Dissertation Abstracts International, Volume: 72-05, Section: A, page: .

Thesis (Ph.D.)--Multimedia University (Malaysia), 2010.

This study reports the Enterprise Resource Planning (ERP) experiences of Malaysian and the USA companies. The aim of the research is to examine the critical success factors needed to ensure success of ERP implementation and to explore the impact of ERP on various operational performance measures. Based on Dehning and Richardson (2002) theoretical model, this research adopts a survey study approach with data obtained from directors of various publicly listed firms through the use of questionnaires. The results were compared between Malaysia and the USA using statistical analysis. Since few ERP studies have been conducted in Malaysia, this research provides a better understanding of ERP practice across cultures, particularly for multinationals operating in Malaysia and the USA. The study shows that Malaysia had different critical success factors compared to the USA (t-test, p < 0.05), faced different problems compared to the USA (t-test, p < 0.05) and was driven by different motivations compared to the USA (t-test, p < 0.05). The study confirms that ERP delivered positive impacts on operational performance in Malaysia and the USA on four measures cost, quality, delivery and flexibility (t-test, p < 0.05). Multiple regression test shows that the firm size in terms of revenue and number of employees, length of ERP, work climate, cost, quality, delivery and flexibility performance had significant impacts on overall performance (F-test, p < 0.05). Multiple regression test confirms that length of ERP and quality performance are the most important variables influencing overall firm performance (F-test, p < 0.05). Finally, the study concludes that the USA was more successful than Malaysia in the sense that it scored higher on the overall performance (t-test, p < 0.05), perceived more positive impacts on various operational measures (t-test, p < 0.05) and had a better creative climate (t-test, p < 0.05).

ISBN: 9781124540856Subjects--Topical Terms:

1017457
Business Administration, General.

The critical success factors of enterprise resource planning (ERP) implementation : Malaysian and American experiences.
LDR:02953nam 2200289 4500 001 1402182
005 20111028105747.5
008 130515s2010 ||||||||||||||||| ||eng d
020 $a 9781124540856
035 $a (UMI)AAI3445130
035 $a AAI3445130
040 $a UMI $c UMI
100 1 $a Adam, Mohd Nazri Khan Bin. $3 1681344
245 1 4 $a The critical success factors of enterprise resource planning (ERP) implementation : Malaysian and American experiences.
300 $a 204 p.
500 $a Source: Dissertation Abstracts International, Volume: 72-05, Section: A, page: .
500 $a Advisers: Stanley Richardson; Mohamed Zain.
502 $a Thesis (Ph.D.)--Multimedia University (Malaysia), 2010.
520 $a This study reports the Enterprise Resource Planning (ERP) experiences of Malaysian and the USA companies. The aim of the research is to examine the critical success factors needed to ensure success of ERP implementation and to explore the impact of ERP on various operational performance measures. Based on Dehning and Richardson (2002) theoretical model, this research adopts a survey study approach with data obtained from directors of various publicly listed firms through the use of questionnaires. The results were compared between Malaysia and the USA using statistical analysis. Since few ERP studies have been conducted in Malaysia, this research provides a better understanding of ERP practice across cultures, particularly for multinationals operating in Malaysia and the USA. The study shows that Malaysia had different critical success factors compared to the USA (t-test, p < 0.05), faced different problems compared to the USA (t-test, p < 0.05) and was driven by different motivations compared to the USA (t-test, p < 0.05). The study confirms that ERP delivered positive impacts on operational performance in Malaysia and the USA on four measures cost, quality, delivery and flexibility (t-test, p < 0.05). Multiple regression test shows that the firm size in terms of revenue and number of employees, length of ERP, work climate, cost, quality, delivery and flexibility performance had significant impacts on overall performance (F-test, p < 0.05). Multiple regression test confirms that length of ERP and quality performance are the most important variables influencing overall firm performance (F-test, p < 0.05). Finally, the study concludes that the USA was more successful than Malaysia in the sense that it scored higher on the overall performance (t-test, p < 0.05), perceived more positive impacts on various operational measures (t-test, p < 0.05) and had a better creative climate (t-test, p < 0.05).
590 $a School code: 1615.
650 4 $a Business Administration, General. $3 1017457
650 4 $a Education, Business. $3 1017515
690 $a 0310
690 $a 0688
710 2 $a Multimedia University (Malaysia). $b Management. $3 1681345
773 0 $t Dissertation Abstracts International $g 72-05A.
790 1 0 $a Richardson, Stanley, $e advisor
790 1 0 $a Zain, Mohamed, $e advisor
790 $a 1615
791 $a Ph.D.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3445130