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Case studies in service innovation

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Macaulay, Linda A.

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Case studies in service innovation

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Case studies in service innovation/ edited by Linda A. Macaulay... [et al.].{me_controlnum}
其他作者:	Macaulay, Linda A.
出版者:	New York, NY :Springer New York, : 2012.,
面頁冊數:	xiii, 231 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
標題:	Customer services - Case studies. - Technological innovations -
電子資源:	http://dx.doi.org/10.1007/978-1-4614-1972-3
ISBN:	9781461419723 (electronic bk.)

Case studies in service innovation
Case studies in service innovation[electronic resource] /edited by Linda A. Macaulay... [et al.].{me_controlnum} - New York, NY :Springer New York,2012. - xiii, 231 p. :ill., digital ;24 cm. - Service science: Research and innovations in the service economy,1865-4924. - Service science: Research and innovations in the service economy..

ISBN: 9781461419723 (electronic bk.)Subjects--Topical Terms:

1619219
Customer services
--Technological innovations--Case studies.

LC Class. No.: HF5415.5 / .C37 2012

Dewey Class. No.: 658.812

Case studies in service innovation
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300 $a xiii, 231 p. : $b ill., digital ; $c 24 cm.
490 1 $a Service science: Research and innovations in the service economy, $x 1865-4924
650 0 $a Customer services $x Technological innovations $v Case studies. $3 1619219
650 1 4 $a Economics/Management Science. $3 890844
650 2 4 $a Business/Management Science, general. $3 890978
650 2 4 $a Management of Computing and Information Systems. $3 892490
650 2 4 $a Innovation/Technology Management. $3 1565353
650 2 4 $a Business Information Systems. $3 892640
700 1 $a Macaulay, Linda A. $3 1619217
710 2 $a SpringerLink (Online service) $3 836513
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830 0 $a Service science: Research and innovations in the service economy. $3 1619218
856 4 0 $u http://dx.doi.org/10.1007/978-1-4614-1972-3
950 $a Business and Economics (Springer-11643)

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