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Customer relationship management and...

Colomo-Palacios, Ricardo, (1973-)

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Customer relationship management and the social and semantic web = enabling cliens conexus /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer relationship management and the social and semantic web/ Ricardo Colomo-Palacios, João Varajão, and Pedro Soto-Acosta, editors.
Reminder of title:	enabling cliens conexus /
other author:	Colomo-Palacios, Ricardo,
Published:	Hershey, Pa. :IGI Global, : c2012.,
Description:	xvi, 342 p. :ill. ;29 cm.
Subject:	Customer relations - Management. -
Online resource:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-044-6
ISBN:	9781613500453 (electronic bk.)

Customer relationship management and the social and semantic web = enabling cliens conexus /
Customer relationship management and the social and semantic webenabling cliens conexus /[electronic resource] :Ricardo Colomo-Palacios, João Varajão, and Pedro Soto-Acosta, editors. - Hershey, Pa. :IGI Global,c2012. - xvi, 342 p. :ill. ;29 cm.

Includes bibliographical references.

ISBN: 9781613500453 (electronic bk.) Subjects--Topical Terms:

582814
Customer relations
--Management.

LC Class. No.: HF5415.5 / .C83614 2012e

Dewey Class. No.: 658.8/1202854678

Customer relationship management and the social and semantic web = enabling cliens conexus /
LDR:01098nam a2200253 a 4500 001 1299650
005 20121026085112.0
008 121130s2012 paua fsb 000 0 eng d
010 $z 2011026073
020 $a 9781613500453 (electronic bk.)
020 $a 9781613500446 (hardcover)
020 $a 9781613500460 (print & perpetual access)
035 $a (CaBNVSL)gtp00549555
035 $a (OCoLC)778885233
035 $a 00000527
040 $a CaBNVSL $c CaBNVSL $d CaBNVSL
050 4 $a HF5415.5 $b .C83614 2012e
082 0 4 $a 658.8/1202854678 $2 23
245 0 0 $a Customer relationship management and the social and semantic web $h [electronic resource] : $b enabling cliens conexus / $c Ricardo Colomo-Palacios, João Varajão, and Pedro Soto-Acosta, editors.
260 $a Hershey, Pa. : $b IGI Global, $c c2012.
300 $a xvi, 342 p. : $b ill. ; $c 29 cm.
504 $a Includes bibliographical references.
650 0 $a Customer relations $x Management. $3 582814
650 0 $a Semantic Web. $3 572918
650 0 $a Online social networks. $3 624374
700 1 $a Colomo-Palacios, Ricardo, $d 1973- $3 1581469
700 1 $a Varajão, João, $d 1972- $3 1581470
700 1 $a Soto-Acosta, Pedro, $d 1979- $3 1581471
710 2 $a IGI Global. $3 1361470
776 0 $c (Original) $w (DLC)2011026073
776 0 8 $i Print version: $z 1613500440 $z 9781613500446 $w (DLC) 2011026073
856 4 1 $3 Chapter PDFs via platform: $u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-044-6