內容註: |
How can we make sense of emotional and social competencies within organizational settings? / Laura Guillén Ramo -- The secret life of mood : causes and consequences of unconscious affect atwork / Stefanie K. Johnson, Camille S. Johnson -- Emotional deviance and organizationaldiscipline :a study of emotions in grievance arbitration / Wilfred J.Zerbe -- Emotion work : a study with call center operators / Mirele Cardoso do Bonfim, Sonia Maria Guedes Gondim -- Organizational emotional intelligence and performance : an empirical study / Jochen I. Menges, Heike Bruch -- The role of emotional self-efficacy, emotional intelligence, and affect in workplace incivility and workplace satisfaction / Beverley Kirk, Nicola Schutte, Donald Hine -- Building positive responses to bullying : establishing the framework / Tui McKeown, Melanie Bryant,Luise Raeder -- Emotional expression, gender, personality, and workplace appropriate behaviors / Joel T. Nadler, Meghan R. Lowery -- Using anemotion regulation framework to predict the outcomes of emotional labor / Moïra Mikolajczak, Véronique Tran, Céleste M. Brotheridge, James J. Gross -- Does culture influence intelligence? A study of the influence of cultural context / Kerri Anne Crowne, Arvind V. Phatak,Uday Salunkhe -- Cross-national cross-cultural research of emotions atwork : a review and some recommendations / Andrea Fischbach -- Positive work relationships, vitality, and job performance / Abraham Carmeli -- On the directionality of vigor : job satisfaction relationships : a longitudinal study / Arie Shirom, Ofira Shraga -- Overview / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe. |