紀錄類型: |
書目-電子資源
: Monograph/item
|
正題名/作者: |
Management ideas-- in brief/ Sultan Kermally. |
作者: |
Kermally, Sultan.{me_controlnum} |
出版者: |
Boston :Butterworth-Heinemann, : 1997., |
面頁冊數: |
1 online resource (238 p.) |
附註: |
Includes index. |
內容註: |
Introduction; Prologue -- memo from the chief executive officers to all employees; Snapshots of competitive environment; Total quality management; Benchmarking; Delivering service excellence; Business process re-engineering; Performance measurement; Empowerment; The horizontal organization; The learning organization; Teaming for business success; The knowledge era: computers and communications systems; Epilogue: memo from all employees to the chief executive officers; Index. |
標題: |
Industrial management. - |
電子資源: |
http://www.sciencedirect.com/science/book/9780750634502 |
ISBN: |
9780750634502 |