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  • Hospitality retail management = a unit manager's guide /
  • 紀錄類型: 書目-電子資源 : Monograph/item
    正題名/作者: Hospitality retail management/ Conrad Lashley.
    其他題名: a unit manager's guide /
    作者: Lashley, Conrad.{me_controlnum}
    出版者: Oxford [England] ;Butterworth-Heinemann, : 2000.,
    面頁冊數: 1 online resource (xviii, 355 p.) :ill.
    內容註: Hospitality services management; Empowering unit management; Team leadership and motivation; Working with people; Staff retention and turnover; Staff recruitment and selection; Employee development and training; Managing service quality; Time management and activity planning; Control and operating profit management; Food and beverage cost management; Labour cost management; Sales generation and marketing; Preparing a unit business plan; Quick service restaurants -- case study.
    標題: Hospitality industry - Management. -
    電子資源: http://www.sciencedirect.com/science/book/9780750646161
    ISBN: 9780750646161 (electronic bk.)
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W9135264 電子資源 11.線上閱覽_V 電子書 EB TX911.3.M27 L375 2000eb 一般使用(Normal) 在架 0
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