Brignall, S.
Overview
| Works: | 1 works in 0 publications in 0 languages | |
|---|---|---|
Titles
Improving service performance = a study of step-change versus continuous improvement /
by:
Fitzgerald, L.; Johnston, R.; Markou, E.; Chartered Institute of Management Accountants.; NetLibrary, Inc.; Brignall, S.
(Language materials, printed)