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林竣曜
Overview
Works:
2 works in 0 publications in 0 languages
Titles
運用線性結構模式探討服務品質、顧客滿意度、轉換成本與顧客忠誠度之關聯性 = = Applying Linear Structural Equation Models to Study the Influence of Service Quality, Customer Satisfaction and Switch Cost on Customer Loyalty : An Empirical Study of Taiwan Railway : 以台鐵東部幹線為例 /
by: 林竣曜
(Language materials, printed)
Subjects
顧客忠誠度
顧客滿意度
服務品質
線性結構關係模式
轉換成本
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