Brignall, S.
概要
| 作品: | 1 作品在 0 項出版品 0 種語言 | |
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書目資訊
Improving service performance = a study of step-change versus continuous improvement /
by:
Fitzgerald, L.; Johnston, R.; Markou, E.; Chartered Institute of Management Accountants.; NetLibrary, Inc.; Brignall, S.
(書目-語言資料,印刷品)