Hermans, Olaf W.
概要
| 作品: | 1 作品在 0 項出版品 0 種語言 | |
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書目資訊
Exploring the Role of Grounded Relationship Quality and Loyal Customer Contribution in the Satisfaction-loyalty Chain in Ongoing Service Relationships.
by:
Hermans, Olaf W.; The Pennsylvania State University., Hospitality Management.
(書目-電子資源)