Hermans, Olaf W.
Overview
| Works: | 1 works in 0 publications in 0 languages | |
|---|---|---|
Titles
Exploring the Role of Grounded Relationship Quality and Loyal Customer Contribution in the Satisfaction-loyalty Chain in Ongoing Service Relationships.
by:
Hermans, Olaf W.; The Pennsylvania State University., Hospitality Management.
(Electronic resources)