| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
Working with difficult people/ William Lundin, Kathleen Lundin, and Michael S. Dobson. |
| Author: |
Lundin, William, |
| other author: |
Dobson, Michael Singer. |
| Published: |
New York :AMACOM, : c2009., |
| Description: |
120 p. :ill. ;23 cm. |
| Notes: |
Includes index. |
| [NT 15003449]: |
How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people. |
| Subject: |
Conflict management - Case studies. - |
| Online resource: |
https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=236178An electronic book accessible through the World Wide Web; click for information |
| ISBN: |
0814410359 (electronic bk.) |