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The customer service connection
~
Kantola Productions.
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The customer service connection
Record Type:
Projected and video material : Monograph/item
Title/Author:
The customer service connection/ Toastmasters International and Kantola Productions.
Published:
Mill Valley, CA :Kantola Productions, : c1994.,
Description:
1 videodisc (26 min.) :sd., col. ;4 3/4 in. +1 study guide (29 p. ; 22 cm.)
Series:
Toastmasters International quality-centered management series
Subject:
Customer services. -
The customer service connection
The customer service connection
[videorecording] /Toastmasters International and Kantola Productions. - Mill Valley, CA :Kantola Productions,c1994. - 1 videodisc (26 min.) :sd., col. ;4 3/4 in. +1 study guide (29 p. ; 22 cm.) - Toastmasters International quality-centered management series.
Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers.
DVD.
Subjects--Topical Terms:
657636
Customer services.
LC Class. No.: HF5415.5 / .C865 1994
Dewey Class. No.: 658.8
The customer service connection
LDR
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OCoLC
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OCLCQ
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NDHA
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HF5415.5
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.C865 1994
082
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658.8
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The customer service connection
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[videorecording] /
$c
Toastmasters International and Kantola Productions.
260
$a
Mill Valley, CA :
$c
c1994.
$b
Kantola Productions,
300
$a
1 videodisc (26 min.) :
$b
sd., col. ;
$c
4 3/4 in. +
$e
1 study guide (29 p. ; 22 cm.)
440
0
$a
Toastmasters International quality-centered management series
520
$a
Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers.
538
$a
DVD.
650
$a
Customer services.
$3
657636
650
$a
Teams in the workplace
$x
Management.
$3
703786
710
$a
Kantola Productions.
$3
754747
710
$a
Toastmasters International.
$3
808835
based on 0 review(s)
Location:
ALL
二樓視聽區 (2F A/V Media Resources)
Year:
Volume Number:
Items
2 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
V0022337
二樓視聽區 (2F A/V Media Resources)
05.外借(視聽資料)_YA
DVD資料
DVD HF5415.5 C865 1994
一般使用(Normal)
On shelf
0
Reserve
W0062251
二樓視聽區 (2F A/V Media Resources)
05.外借(視聽資料)_YA
DVD資料
DVD HF5415.5 C865 1994 guide
一般使用(Normal)
On shelf
0
Reserve
2 records • Pages 1 •
1
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