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Handbook of customer relationship ma...

Ramachandran, A.

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Handbook of customer relationship management : = managing and enhancing relationship /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Handbook of customer relationship management :/ N. Kavitha, A. Ramachandran.
Reminder of title:	managing and enhancing relationship /
remainder title:	How to keep customer for long
Author:	Kavitha, N.
other author:	Ramachandran, A.
Published:	Saarbrucken :VDM Verlag Dr. Muller, : 2011.,
Description:	151 p. :ill. ;22 cm.
Subject:	Customer relations - Management. -
ISBN:	9783639355482 (pbk.) :

Handbook of customer relationship management : = managing and enhancing relationship /
Kavitha, N.

Handbook of customer relationship management :managing and enhancing relationship /How to keep customer for longN. Kavitha, A. Ramachandran. - Saarbrucken :VDM Verlag Dr. Muller,2011. - 151 p. :ill. ;22 cm.

Bibliography: p.148-151.

ISBN: 9783639355482 (pbk.) :EUR68.00Subjects--Topical Terms:

582814
Customer relations
--Management.

Handbook of customer relationship management : = managing and enhancing relationship /
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008 111115s2011 gw a b 000 0 ger d
020 $a 9783639355482 (pbk.) : $c EUR68.00
035 $a BM-BW-100-05
040 $a NDHU $b eng
100 1 $a Kavitha, N. $3 1305917
245 1 0 $a Handbook of customer relationship management : $b managing and enhancing relationship / $c N. Kavitha, A. Ramachandran.
246 1 8 $a How to keep customer for long
260 # $a Saarbrucken : $b VDM Verlag Dr. Muller, $c 2011.
300 $a 151 p. : $b ill. ; $c 22 cm.
504 $a Bibliography: p.148-151.
650 # 0 $a Customer relations $x Management. $3 582814
650 # 0 $a Customer relations $x Management $x Data processing. $3 582815
700 1 # $a Ramachandran, A. $3 1305918