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Modeling the dynamics of organizatio...

Rich, Eliot H.

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Modeling the dynamics of organizational knowledge.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Modeling the dynamics of organizational knowledge./
Author:	Rich, Eliot H.
Description:	351 p.
Notes:	Adviser: Peter Duchessi.
Contained By:	Dissertation Abstracts International63-11A.
Subject:	Business Administration, Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3070678
ISBN:	0493903720

Modeling the dynamics of organizational knowledge.
Rich, Eliot H.

Modeling the dynamics of organizational knowledge. - 351 p.

Adviser: Peter Duchessi.

Thesis (Ph.D.)--State University of New York at Albany, 2002.

Organizational knowledge is a key competitive asset in the Information Age. The recognition of its importance has spawned great interest in Knowledge Management: the processes, systems and social structures designed to develop, exploit, maintain, and preserve organizational knowledge over time.

ISBN: 0493903720Subjects--Topical Terms:

626628
Business Administration, Management.

Modeling the dynamics of organizational knowledge.
LDR:03036nam 2200337 a 45 001 932932
005 20110505
008 110505s2002 eng d
020 $a 0493903720
035 $a (UnM)AAI3070678
035 $a AAI3070678
040 $a UnM $c UnM
100 1 $a Rich, Eliot H. $3 1256674
245 1 0 $a Modeling the dynamics of organizational knowledge.
300 $a 351 p.
500 $a Adviser: Peter Duchessi.
500 $a Source: Dissertation Abstracts International, Volume: 63-11, Section: A, page: 4009.
502 $a Thesis (Ph.D.)--State University of New York at Albany, 2002.
520 $a Organizational knowledge is a key competitive asset in the Information Age. The recognition of its importance has spawned great interest in Knowledge Management: the processes, systems and social structures designed to develop, exploit, maintain, and preserve organizational knowledge over time.
520 $a This work contributes to the knowledge management literature by identifying and simulating the interaction between the knowledge-generating processes of the firm and its own dynamics. This simulation may be used to understand how knowledge management programs are embedded in the larger environment of the firm, and how that environment is in turn affected by the ability to manage knowledge successfully.
520 $a This dissertation develops a framework for understanding the dynamics of organizational knowledge and knowledge management. This framework is formalized through the use of a system dynamics simulation model that depicts changes in the organizational knowledge environment and staff knowledge over time. The model produces behaviors characteristic of successful knowledge management programs. Alternative scenarios, with different model parameters, illustrate unsustainable behavior.
520 $a The research employed both qualitative and quantitative techniques. Case studies of two information systems consulting firms are developed through intensive interviews and document review. A dynamic causal structure is derived from the cases and the literature, and is captured in a formal simulation model. Simulation scenarios that produce sustained knowledge management benefit, or decay and marginalization of the knowledge management program are created. Validation of these behaviors is achieved through structured interviews with knowledge management experts at one of the case study firms.
520 $a The results of the interviews demonstrate that the model depicted plausible behavior for both the sustainable and unsustainable scenarios. The reviewers note several suggested modifications to the behaviors and the structures of the model. Other possible extensions of the research are also identified.
590 $a School code: 0668.
650 4 $a Business Administration, Management. $3 626628
650 4 $a Engineering, System Science. $3 1018128
650 4 $a Information Science. $3 1017528
690 $a 0454
690 $a 0723
690 $a 0790
710 2 0 $a State University of New York at Albany. $3 769258
773 0 $t Dissertation Abstracts International $g 63-11A.
790 $a 0668
790 1 0 $a Duchessi, Peter, $e advisor
791 $a Ph.D.
792 $a 2002
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3070678