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Knowledge seeking and provision in w...

University of Illinois at Urbana-Champaign.

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Knowledge seeking and provision in work teams across multiple knowledge areas: A test and extension of Transactive Memory Theory in the network approach.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Knowledge seeking and provision in work teams across multiple knowledge areas: A test and extension of Transactive Memory Theory in the network approach./
Author:	Wang, Jing.
Description:	168 p.
Notes:	Adviser: Noshir Contractor.
Contained By:	Dissertation Abstracts International70-02A.
Subject:	Business Administration, Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3347556
ISBN:	9781109028324

Knowledge seeking and provision in work teams across multiple knowledge areas: A test and extension of Transactive Memory Theory in the network approach.
Wang, Jing.

Knowledge seeking and provision in work teams across multiple knowledge areas: A test and extension of Transactive Memory Theory in the network approach. - 168 p.

Adviser: Noshir Contractor.

Thesis (Ph.D.)--University of Illinois at Urbana-Champaign, 2008.

This study aims to examine Transactive Memory theory both in the descriptive and normative aspects, by conducting analyses in three stages. In the first stage, important information seeking and provision patterns were identified in 12 pre-existing work teams. While some of these patterns agree with the propositions of transactive memory theory, others are not mentioned or are in opposition to transactive memory propositions. Subsequently, the impacts of these transaction patterns on group knowledge development and group performance were investigated. Most patterns of directional information seeking advocated by TM theory were found to improve group knowledge level and centralization, while the corresponding patterns of directional information provision did not show much influence. Finally, none of the knowledge transaction patterns were found to have significant impacts on group performance in terms of goal attainment. On the one hand, this finding serves as a caution that group knowledge development and group performance are distinct concepts and should be measured and analyzed separately. Increasing the amount of or the centralization of group knowledge does not automatically improve group performance. On the other hand, these results are limited to the patterns included in the model. More information transaction patterns should be examined, and multiple performance measures should be employed to capture the impacts of information transaction on different aspects of group performance.

ISBN: 9781109028324Subjects--Topical Terms:

626628
Business Administration, Management.

Knowledge seeking and provision in work teams across multiple knowledge areas: A test and extension of Transactive Memory Theory in the network approach.
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020 $a 9781109028324
035 $a (UMI)AAI3347556
035 $a AAI3347556
040 $a UMI $c UMI
100 1 $a Wang, Jing. $3 1034257
245 1 0 $a Knowledge seeking and provision in work teams across multiple knowledge areas: A test and extension of Transactive Memory Theory in the network approach.
300 $a 168 p.
500 $a Adviser: Noshir Contractor.
500 $a Source: Dissertation Abstracts International, Volume: 70-02, Section: A, page: 0621.
502 $a Thesis (Ph.D.)--University of Illinois at Urbana-Champaign, 2008.
520 $a This study aims to examine Transactive Memory theory both in the descriptive and normative aspects, by conducting analyses in three stages. In the first stage, important information seeking and provision patterns were identified in 12 pre-existing work teams. While some of these patterns agree with the propositions of transactive memory theory, others are not mentioned or are in opposition to transactive memory propositions. Subsequently, the impacts of these transaction patterns on group knowledge development and group performance were investigated. Most patterns of directional information seeking advocated by TM theory were found to improve group knowledge level and centralization, while the corresponding patterns of directional information provision did not show much influence. Finally, none of the knowledge transaction patterns were found to have significant impacts on group performance in terms of goal attainment. On the one hand, this finding serves as a caution that group knowledge development and group performance are distinct concepts and should be measured and analyzed separately. Increasing the amount of or the centralization of group knowledge does not automatically improve group performance. On the other hand, these results are limited to the patterns included in the model. More information transaction patterns should be examined, and multiple performance measures should be employed to capture the impacts of information transaction on different aspects of group performance.
520 $a As a serious attempt to analyze information transaction patterns across groups and knowledge areas in a coherent way, this study conducted multilevel network analyses, and attempted to go beyond simple descriptions and pursue statistical inference of some level. Contributions and limitations are listed. Directions for future research and practical implications are suggested at the end.
590 $a School code: 0090.
650 4 $a Business Administration, Management. $3 626628
650 4 $a Speech Communication. $3 1017408
690 $a 0454
690 $a 0459
710 2 $a University of Illinois at Urbana-Champaign. $3 626646
773 0 $t Dissertation Abstracts International $g 70-02A.
790 $a 0090
790 1 0 $a Contractor, Noshir, $e advisor
791 $a Ph.D.
792 $a 2008
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3347556